Originally Posted by Pltybx
It's just the volume buttons on the side that are broken. So using the desktop manager switch devices wizard will be okay to use? What about swapping out the SIMM card?
Ok, I cannot help you with the BES part at all (I know nothing!) Yes, you will use the DM manager. First, connect the old device and do a backup. Connect the new device and select Switch Device wizard. If Switch device does not work you can always do a restore to the new device. It will work just fine.
And the SIM card and battery will work. Just pop them in.
And yes, once you are satisfied that the new phone has everything and is fully functional. Take the old device and Menu>Options>Security Options>General Settings>Menu>Wipe Handheld.