Just wiping and re-activating has not worked for me and I thought this was in error.
So, for pre-population to work you must not only wipe the BlackBerry, but also remove the account from the server and re-add?
Originally Posted by jletendre
I'd remove his account from the BES
wipe the blackberry
re-add to the BES
Blackberry will resync according to the population settings.
Read the Administrator's Guide and get a copy of Professional Blackberry by Worx.