02-11-2008, 10:58 AM
Join Date: Jul 2005
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I'm in MA too.
Prior to BES 4.1 / BerryStats it was really difficult to keep track of just what everyone was using BB version / OS / Carrier so at least 4.1 helps from that perspective.
There is no rule on when to upgrade, lt would likely depend on your carrier contract so if you bought a device and your terms were 2 years, i'd look at updating once the contract was up.
We have well over 2000 devices across every carrier so it gets more involved and more friction based. Unless your device breaks or we deem them out of date. I know going into this year we wanted to upgrade any device that was not on OS 4.1, going into 2009 it will be any device that is OS 4.2 etc .. The bulk of our users are still on a 7290 and we have been working with carriers on buy back incentives as well the Blackberry trade up program.
Now don't hold your breath for wireless OS updates, I doubt we'll see it this year. I plan to utilize Web Desktop Manager to simplify OS updates.
I can run an audit on who is below X OS level .. send them the URL for WDM and force the OS update when they plug in.
Last edited by Frank Castle : 02-11-2008 at 11:00 AM.