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-   -   BES not sending phones email from 1 sender? (http://www.blackberryforums.com/bes-admin-corner/117455-bes-not-sending-phones-email-1-sender.html)

MrMitch 02-12-2008 07:41 PM

BES not sending phones email from 1 sender?
 
Hi all,

New to BES and this site (sweet place for BES knowledge!)

I'm using BES 4.1.3.18
With Groupwise 7.02 (client on Windows 2003 sever is 6.5.7)

I have one sender in my company, that when they send emails, they do not get passed to the phones. Everyone else seems to go through fine. I checked to see if there was some type of global filter on the BES server, or on my phone, but there are none. Any other ideas on this one? Thanks.

x14 02-12-2008 07:47 PM

Are you saying the sent message is not synching to the BlackBerry?

MrMitch 02-12-2008 08:12 PM

Sorry, I'm saying that recieved mail from 1 specific user is not forwarding to the phones, but it does show up in their inbox.

x14 02-12-2008 09:40 PM

Do you have any rules moving the message to a folder?

MrMitch 02-13-2008 12:53 PM

No, the emails from that sender go right in the inbox like any other email.

yoyo master 03-21-2008 09:44 PM

yup
 
yup, they do go right into the inbox

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disaster restoration company

kapasaca 03-23-2008 03:07 PM

just to be sure, check for the stats on one bb user.
check filtered messages and let that person from which mail isn't forwared to the phones send a message to the user that you checked the stats for.
See if the filtered messages rise.


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