I originally posted a question about 8300 and BES 3.6
. The non-technical person got with his cell rep about upgrading to BES 4.1. I was provided a link to a file and told to download it. The file was named besx_upgrader_4.1.1.exe. I tried to run the setup but it gives me an error message stating "Incompatible version detected on the system. The setup program will now end." I suspect that it is a service pack and not a full install or is it the Blackberry Enterprise Server - Small Business Edition? Thank you for you knowledge in this matter.