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Old 02-18-2008, 05:46 AM   #1 (permalink)
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Even if I read on this forum that Return Receipts does not work on BB in my environment it works.
We have a BES server based on Exchange, if I receive a messagge with Return Receipt, when I read the message on my BB before to read it on Outlook than RR is sent to back to sender.

My question is: is there a way to avoid this? The matter is that I don't have a chance to see if the message contains RR and I will never know that a RR has been sent.


Ermanno
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Old 02-19-2008, 01:38 PM   #2 (permalink)
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Do you have RR disabled in your environment.
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Old 02-20-2008, 03:45 AM   #3 (permalink)
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Hi hdawg,
what do you mean? I must disable RR on my Exchange server or in my Outlook?

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Old 02-20-2008, 07:02 AM   #4 (permalink)
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Yes, unless you have BES 4.1.4
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Old 02-20-2008, 08:22 AM   #5 (permalink)
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Thanks.
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Old 02-20-2008, 11:20 AM   #6 (permalink)
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you could turn off wireless reconcile under mail list, options, e-mail reconciliation. I do that so my blackberry doesn't send a read receipt whenever I open an e-mail. It doesn't mark it as read in Outlook later, but that really isn't a big deal to me. I would rather it NOT do that instead of sending out a read receipt automatically if I open an e-mail for a split second.
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