Originally Posted by lgoldfinger
Hello All, I'm new the BES Admin circut - still getting the feet wet. Anyone know of a good monitoring tool that will tell me if/when BB isn't syncing e-mail. We use BES for MSExchange. I have a blackberry but the only reason I know to look at the server is if I suspect I should have gotten an e-mail and haven't, that isn't what I call solid monitoring.
thanks in advance!!
You're probably not going to find something that is just going to alert you when messages / data isn't properly making it to HH's.
Start with the basics, make sure the services are up, your BES is responding to pings and SQL is up.
If you want something more robust look at WMI / Event log monitoring ... AdventNet
has a product you can use for free if you keep your server count that you're monitoring under 20. It works well and does everything I need.
Other than that, use the BlackBerry BRK Tools
to scrape through log data when you have problems.