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Old 02-19-2008, 09:16 AM   #1 (permalink)
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Default Software Configuration Issues

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Hey Everyone...

So I was handed my BES a few months ago. And someone recently asked for me to deploy them the Sametime Messenger (which I've never done). So I try to do a simple push of a software config and it won't go.

This package hasn't been pushed out in some time. After some reading I see that I must do a software config for each BlackBerry Device series... which makes sense because I am running all new 8830's. Now what I don't get from the BES Domino Admin Guide.. is what downloads I need that distinguish the models apart. I re-downloaded the sametime messenger and tried to do a new software configuration [defined it for the 8800 series]. But it still won't push... Am I missing some handheld specific software here?


Chris - BES Padeon

Domino 6.5.5 BES 4.1.3
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Old 02-19-2008, 10:00 AM   #2 (permalink)
x14
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Not sure where you read that stuff from but you do not need a software config per handheld model. I have 1 software config which I've pushed to every model of BlackBerry handhelds in the 8000 series.
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Old 02-20-2008, 08:28 AM   #3 (permalink)
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Ok so I figured out my issue. I don't use my BES to update handhelds so first I had to update my Device.xml.

Then I had to change my share rights on the RIM share.

After I did that I just followed this link and my pushes went out in a few hours.

http://blackberryforums.com/bes-admi...tion-push.html
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