02-20-2008, 08:11 AM
Join Date: Jan 2007
Post Thanks: 0
Thanked 0 Times in 0 Posts
Thanks for the hints. There was nothing in the event viewer, but after a further study of the logs I found the following information (this could be a red herring), but I'm willing to try anything.
There are six entries for the address book within the MAGT log file that are listing contacts connected to our old domain that has been decommissioned. These are in the form of:
GetPIMItem - attempting to resolve email address (/o=Company/ou=Domain/cn=Recipients/cn=User) to get an SMTP address
As these cannot be resolved I'm wondering if this is the issue? I cannot delete these entries from the address book yet as the user is now out, but I will try when they return.
I'm not 100% hopefull as I previously mentioned deleting the mailbox and recreating has fixed the issue and these contacts would have been there then, but its worth a try.