Originally Posted by JR--
Is there a specfic procedure when un-installing the desktop software? I had a user uninstall the software and the wireless synch suddenly broke. I was getting encryption errors when trying to send emails from the blackberry device.
Wireless Sync has nothing to do with the desktop.
I believe our desktop techs just remove it with add/remove programs. You may need to enterprise activate it again afterwards, i'm not sure.