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Old 02-21-2008, 11:19 AM   #1 (permalink)
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Default Wiping a device

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What does wiping a device actually do anyway?
I moved and upgraded BES 4.0 to 4.1 (Clean install on new hardware) because we used MSDE (20 users maybe someday a wopping 40) I'm wirelessley activating all existing users on the new installation. Last year when the DST debacle was going on I pushed the DST patches to the devices and all went well. I am being forced to wipe the devices now because the new service book is being rejected by the devices on the new activation. After the activation is succesfull, I notice the existance of the previously "pushed" DST patch? I would have thought that wiping the device would have wiped the patch?
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Old 02-21-2008, 11:24 AM   #2 (permalink)
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Wiping a device only removes data, not applications. You'll have to either manually remove it or send a 'remove' software configuration from the BES to the device to get rid of that patch.
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Old 02-21-2008, 11:28 AM   #3 (permalink)
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I'm a fan of using Jl_cmder to wipe it and then install the newest OS (which most likely wouldn't need the DST patch anyway).
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Old 02-21-2008, 11:31 AM   #4 (permalink)
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Quote:
Originally Posted by hdawg View Post
I'm a fan of using Jl_cmder to wipe it and then install the newest OS (which most likely wouldn't need the DST patch anyway).
JL_CMDR FTW. Doing that right now on a few devices I'm refurbishing.
Best. BlackBerry Tool. Ever.
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Old 02-21-2008, 11:38 AM   #5 (permalink)
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You can't forget the BBCheck utility. That thing saved me so much time finding MAPI/CDO and system info that admins don't know about their system. But you are right, JL_CMDR is awesome. If it's not working blow it away and start over!
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