UPDATE: Direct from RIM ... finally: Version numbers for BlackBerry Enterprise Server for IBM Lotus Domino Versions of the BlackBerry Enterprise Server for Novell GroupWise Versions of the BlackBerry Enterprise Server 3.6 and earlier for Microsoft Exchange Versions of the BlackBerry Enterprise Server 4.0 and 4.1 for Microsoft Exchange
One thing that always plagues me when I work with customers is finding out the exact version of BES (Service Pack, Maintenance Release, and Hotfix too) that is running on any given server. I don't like asking people to go through logs or open up the application to try and find a value that may / may not match somewhere else that I'm tracking information.
I've found the best way is to: 1)
Go to the Add or Remove Programs Control Panel applet (Start
Locate the reference to "BlackBerry Enterprise Server"
, select it and then click "Click here for support information."
The publisher listed should be "Research In Motion" and the Version will be the exact version of BES currently installed.
For example: 4.1.4 MR3 (Rollup) (Bundle 117)
. The Bundle is a key part of that data as it'll identify the MR & HF. 4.1 is the BES Version .4 is Service Pack 4 ... RIM was nice enough to also include MR3 in the name, but they don't do this with all patching.
Here is a list of what I've quickly put together from known versions of servers I either have or documentation I have that references these specific numbers. If something is listed as GOLD, it is the RTM / Initial release with no MRs or HFs applied to it. If you have any versions in your environment and know exactly which SPs / MRs / HFs you have applied to a server please post it as a reply to this and I'll update the initial post with the relevant information. If anything is wrong in my posting please correct me so that I can update it.
The format below is:
Version = What is displayed in Add or Remove Programs.
===== Blackberry Professional Software for Microsoft Exchange
4.1 SP4 MR4 = 4.1.4 (Bundle 143) Exchange
4.1 SP5 = 4.1.5 (Bundle 79)
4.1 SP4 MR5 = 4.1.4 MR5 (Hotfix) (Bundle 159)
4.1 SP4 MR4 = 4.1.4 MR4 (Rollup) (Bundle 134)
4.1 SP4 MR3 = 4.1.4 MR3 (Rollup) (Bundle 117)
4.1 SP4 MR2 = 4.1.4 MR2 (Rollup) (Bundle 89)
4.1 SP4 MR1 = 4.1.4 MR1 (Rollup) (Bundle 70)
4.1 SP4 GOLD = 4.1.4 (Bundle 25)
4.1.3 Hotfix 2 = 4.1.3 HF2 (Bundle 61)
4.1.3 Hotfix 1 (Bundle 43)
4.1 SP2 = 4.1.2 (Bundle 47)
4.1 SP2 HF1 = 4.1.2 HF1 (Bundle 67)
4.1 SP2 HF2 = 4.1.2 HF2 (Bundle 90)
4.0 SP7 MR3 = 4.0.7 MR3 (Bundle 51)
4.0 SP7 MR2 = 4.0.7 MR2 (Bundle 38)
4.0 SP7 MR1 = 4.0.7 MR1 (Bundle 23)
4.0 SP7 GOLD = 4.0.7 GOLD (Bundle 14) Domino
4.1 SP5 MR1 = 4.1.5 MR1 (Rollup) (Bundle 89).
4.1 SP5 GOLD = 4.1.5 (Bundle 79)
4.1 SP4 MR3 = 4.1.4 MR3 (Rollup) (Bundle 131)
4.1 SP4 MR2 = 4.1.4 MR2 (Rollup) (Bundle 111)
4.1 SP4 GOLD = 4.1.4 (Bundle 24)
4.1 SP3 GOLD = 4.1.3 (Bundle 37) GroupWise
4.1 SP4 = 4.1.4 (bundle 155)
4.1 SP3 = 4.1.3 (Bundle 85)
4.0 SP7 = 4.0.7 (Bundle 34)