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Old 03-03-2008, 10:06 AM   #1 (permalink)
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Default BPS when deleting email on BB it does not from Outlook

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When I delete a message on my Blackberry it does not remove it from my Exchange server. Any way to fix this?

I am running:
MS Exchange 2007
MS Windows 2003 R3
MS Active Directory 2003
Blackberry Perfessional Server (Not at the server and dont remember the version but downloaded it on Sat 3/3)
Blackberry 8830
Blackberry 8130
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Old 03-03-2008, 10:25 AM   #2 (permalink)
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Check the Email Reconciliaiton options on the device, Messages> Options> Email Reconciliation. Delete On should be set to Mailbox and handheld. After you make the change only new mail will reconcile though, it doesn't care about old emails.
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Old 03-03-2008, 10:42 AM   #3 (permalink)
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I dont know why but I cannot find this option on my bb. Is this option on the BB or on the BPS server? Can you give me a little more explanation of where this option is located I am not sure if i am just completely lost or what?

I am not so worried about old messages I just want the new stuff to work correctly. The users can deal with the old messages on their computers I guess. When I select this option will it remove the old messages that are currently on the device or will they be removed when i delete them from outlook or should I delete all messages on the bb before i enable this option?

Ok, I found the option and made the change so we will see what happens.

Last edited by Joshlarsen : 03-03-2008 at 11:33 AM.
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