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groberge 03-03-2008 12:48 PM

Can't search GAL?
I've set up an account for myself on the BES and my phone has been activated. For some reason, my contacts come through from Outlook but I am unable to find any addresses when I do a search for someone in the Global Address List. We are using Exchange Server with the BES and as far as I know, everyone else's is fine. We've tried redoing my account from scratch a few times and no luck. Any other ideas? Thank you.

ashworth 03-14-2008 09:24 PM

What versino of BES are you running.

Also do you see the following log line in the MAGT Log:
[41120] (03/14 00:00:03.222):{0xD44} [CFG] Address Lookup is enabled

Do you get an error on the handheld when you try to do an address lookup?

groberge 03-17-2008 08:19 AM

I am using BES

I'm not sure where the MAGT log is located but no one else that I've set up seems to have this issue. I did a search for MAGT log and didn't see that line in it anywhere.

I don't get any errors when looking up an address. It just comes up with No Matches.

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