03-17-2008, 03:19 PM
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| | BES 18.104.22.168 & Exchange 2007 - Problems with Lookups, Contacts & Tasks
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We have an odd issue with our Lookups, Contacts & Tasks. Lookups on the BB are very inconsistant - sometimes they show all of the user's data like Phone #, Mobile #, etc... other times they only show the email address.
Additionally, Contacts & Tasks do not seem to synchronize for long periods of time - sometimes at all unless the Wireless Sync is turned off/on on the BB.
Our Exchange 2007 server is setup in a CCR cluster, with 2 load balanced Hub Transports.
Regarding the lookup issue, does anyone know exactly how the BES performs lookups? When I go to add user, I see the GAL is queried and all user data is available... so how would that data be missing "sometimes" on the Blackberry? Additionally, it seems that when the BES server is restarted, lookups work perfectly fine for the first 5-10 minutes.
Your help is greatly appreciated
Last edited by exx : 03-17-2008 at 03:21 PM.