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Old 03-18-2008, 01:57 PM   #1 (permalink)
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Default BES for Groupwise Upgrade/Migration Plan

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Hi everyone,
Sort of new to the whole Blackberry thing, I'm posting my upgrade/migration plan here and hope maybe you all can poke holes in it. Maybe bring up something I have missed or haven't thought of.

Here's the run down:

Currently running BES 4.0.6 for Groupwise 7.0.2 (Client on the BES server is Groupwise 6.5 SP1)
OS is Windows 2003 Server
Database is MS SQL 2000 SP4 Enterprise

My plan is to migrate the Current BES to a VMWARE server, and keep it running there while I blow the old box away and bump up the RAM to 8GB and install W2K3 R2 x64 OS. Then I would install BES 4.1.4 and Groupwise client 7.0.2, however I would back up the config DB and then point the BES software to the current 4.0 configuration database have it upgrade the database and then use the 4.1 BES Mgr to move the users from the old BES server to the new BES server. After all the users were moved I would decommission the Virtual Server and just run on the physical box.

That's it, basically in a nutshell, although I do have some questions:
  • Can I give the new server a different name with affecting the config DB?
  • Do I have to stop the services on the old BES server for the upgrade to the DB?
  • If it goes sideways on me, is it just as simple as restoring the backup copy of the 4.0 DB and restarting the services on the 4.0 BES?
  • Is is better to use SOAP vs object API for connecting via Groupwise?

If anyone can offer any advice or suggestions I'd appreciate it. From what I've read I'm pretty sure I can pull this off this way however I might of overlooked something...
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Old 03-19-2008, 11:11 AM   #2 (permalink)
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You will have problems moving back to the new server because the BES version on the new server is newer than your config DB version from your VMware server.

You can't have the 2 BES running at the same time as your license might get disabled by RIM.

Use BlackBerryDbBackup.exe to backup and restore your config DB. Always restore the DB to the same service pack version of BES.
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Old 03-20-2008, 10:52 AM   #3 (permalink)
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Thanks for the heads up although, if during my initial install of 4.1.4 can't I point it to the 4.0 database and have it upgrade the DB from 4.0 -> 4.1? Then I would just use the BES Mgr 4.1 to move the accounts over to the new server. Can I have both BESs running but the services stopped, what does RIM look for as far as disabling the licenses go? Does all the services need to be running for me to move the users from one box to another?
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Old 03-20-2008, 01:05 PM   #4 (permalink)
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No, you cant point the new software to an old database. It will refuse to open.

Why not do it the RIM way?

KB03847 - Move the BlackBerry Enterprise Server for Novell GroupWise to another server
Move the BlackBerry Enterprise Server for Novell GroupWise to another server
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Old 03-20-2008, 01:35 PM   #5 (permalink)
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Okay, I then I would have to do an in-place upgrade on the new box?
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Old 03-20-2008, 02:24 PM   #6 (permalink)
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You have two options: do the inplace upgrade on the old box or on the VMware server. Cant do the inplace upgrade on the new x64 server.
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Old 03-20-2008, 04:30 PM   #7 (permalink)
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I guess I'm confused, even in the Upgrade guide it mentions this can be done.

Example 1: Upgrade BlackBerry Enterprise Servers at Version
4.0.3 using a phased process


This example shows how to upgrade a BlackBerry Domain of BlackBerry Enterprise Servers at Version 4.0.3. You
create one new BlackBerry Enterprise Server Version 4.1.3 and use this as the first destination server in a series of
user moves and in-place upgrades.

Before you upgrade to BlackBerry Enterprise Server Version 4.1.3, make sure that all BlackBerry Enterprise Servers
in your environment that share a BlackBerry Configuration Database are Version 4.0.3 or higher. Certain
components in earlier versions of the BlackBerry Enterprise Server 4.0 are not optimized for use with the
BlackBerry Enterprise Server Version 4.1.3.

When you install the BlackBerry Enterprise Server Version 4.1.3, you specify the existing BlackBerry Configuration
Database so that it upgrades to Version 4.1.3. After you complete the upgrade, you must upgrade any additional
installations of the BlackBerry Manager so that they are at the same version as the BlackBerry Configuration
Database.

When you move user accounts between BlackBerry Enterprise Servers in the same BlackBerry Domain, the
BlackBerry Policy Service sends new service books and IT policies to the BlackBerry device over the wireless
network. You can move user accounts gradually to limit the number of service books and IT policies that the
BlackBerry Policy Service sends at one time.

After you move all user accounts to the new BlackBerry Enterprise Server, you upgrade the empty BlackBerry
Enterprise Server to Version 4.1.3. This BlackBerry Enterprise Server becomes the destination for user accounts
moving from another BlackBerry Enterprise Server Version 4.0.

Continue to move user accounts to BlackBerry Enterprise Server Version 4.1 and upgrade the empty BlackBerry
Enterprise Servers until all BlackBerry Enterprise Servers in the BlackBerry Domain are running Version 4.1.3.


Has anyone does this or a similar procedure? I would hate to have to do an in-place upgrade on the current server.
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Old 03-20-2008, 06:00 PM   #8 (permalink)
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You would have to do an inplace upgrade at some point since you are still on an older version of the database. From your post:

"When you install the BlackBerry Enterprise Server Version 4.1.3, you specify the existing BlackBerry Configuration
Database so that it upgrades to Version 4.1.3. After you complete the upgrade, you must upgrade any additional
installations of the BlackBerry Manager so that they are at the same version as the BlackBerry Configuration
Database."

During the install you are asked for the location of the database this means that you to point to the old server's database and the installation script upgrades that database.

Be aware that only SP4 and above is supported on x64 Windows. Some people run SP3 on x64 but not without jumping through hoops. Search the forums for "64-bit". I'm assuming that what's true for Exchange is true for GroupWise in the following article:

KB10764 - Support for Microsoft Windows Server 2003 64-bit edition
Support for Microsoft Windows Server 2003 64-bit edition
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Old 03-20-2008, 06:02 PM   #9 (permalink)
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Is SQL 2000 on another box separate from the BES?
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Old 03-20-2008, 06:43 PM   #10 (permalink)
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Yes, it is located on a remote server that is our SQL Enterprise DB server. Sorry I thought I had mentioned that.
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Old 03-25-2008, 11:54 AM   #11 (permalink)
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I assumed incorrectly that the SQL was on the same BES server box.

If the database is on another box, your original plan should be fine.
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