Hello Bes Admins!
Time for my second post... Hope it goes as well as the last one
Exchange 2007 SP1 RU1
latest CDO.dll and MAPI32.dll from MS
OK, it's effecting the CEO (typical)
He is one of the heaviest users and picks up on these things staright away.
Essentially he notes that reconciliation is not as instantanious as he would like. Changes can take an hour or more to reconcile in both directions. I personally do not experience this and yet I'm activated on the same BES he is.
I've searched through the RIM KB and this forum and not found any definitive answers. In fact it almost seems as though there may be none
What I'm looking for is a basic desciption of the reconciliation process, what components of BES are in use here? What logs should I be checking? What hardware / network element may have an effect on this? Just so I can work through the troubleshooting with some logical steps...
Also, some posts mentions that there are a number of factors that can effect reconciliation times. Things like the BES load balancing itself and requesting reconciliation in batches.
What are the forces at work here? What are we battling against?