BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-20-2008, 12:54 PM   #1 (permalink)
New Member
 
Join Date: Mar 2008
Model: 8320
PIN: N/A
Carrier: Swisscom
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES 4.1.4 / Missing Sent Messages on 8310

Please Login to Remove!

Hello,
i updated bes 4.1.3 to 4.1.4 recently and my users complaining about missing sent items on their blackberries. This was definitely different before the update. The Users may see only one or two sent message but mostly just the last one sent per day in their sent-folder.
As Backend System we are using a novell groupwise 7.02hp2 environment.
Is there any policy adjustment necessary ?



Stefan
Offline  
Old 03-20-2008, 10:32 PM   #2 (permalink)
CrackBerry Addict
 
ashworth's Avatar
 
Join Date: Jun 2006
Location: Ontario, Canada
Model: 9000
OS: 4.6
Carrier: Rogers
Posts: 625
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I would just make sure that the folder are set for redirection.
__________________
Cheers,
Ash


My BlackBerry GPS Golf Application | Mileage Calculator
Offline  
Old 03-21-2008, 06:12 PM   #3 (permalink)
New Member
 
Join Date: Mar 2008
Model: 8320
PIN: N/A
Carrier: Swisscom
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Folder Redirection for this folder is active.
Immediately after sending some emails they are visible in the sent folder as they should. After some time (>5mins) just the lastone is visible in the sent folder ! I checked already any setting on the backend side(groupwise environment), wich could affect this behaivor, bot no luck.
Offline  
Old 03-21-2008, 06:26 PM   #4 (permalink)
New Member
 
Join Date: Mar 2008
Model: 8320
PIN: N/A
Carrier: Swisscom
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Another interesting thing....when i change the setting on the handheld:
Messaging Options/General Settings/Hide Sent Messages to NO
The messages are visible. But not when i browse the Sent Folder via the View Folder Entry.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

LinkBacks (?)
LinkBack to this Thread: http://www.blackberryforums.com/bes-admin-corner/121442-bes-4-1-4-missing-sent-messages-8310-a.html
Posted By For Type Date
"blackberry 8820 software version" - topic profile :: BoardReader This thread Refback 03-18-2008 01:59 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.