BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-19-2005, 07:02 AM   #1 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7100g
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question low level error 1209 on bes 3.6

Please Login to Remove!

HI

I am using bes 3.6 from few days not able to recv any mails on my handheld
when i checked the logs its shows me that the mapi profile is not able to connect to the exchange server and throws a LOW LEVEL ERROR 1209 , i hav searchd the blackberry tech support they say it happens when exchange server is down

but i am able to recv mails in my outlook,moreover i checkd in the logs it also says bbuseradmin.exe :NOT FOUND.. wat does that mean

and when i restart my server only then i am able to rcv mails on handheld but this lasts for few days.. this issue is persisting

any help would be appreciated


I am attaching the log here.............................................. .........
-------------------------------------------------------------------

40544] (07/15 00:00:10):{0xB98} SaveGlobalStats: Failed to open current global stats.
[40443] (07/15 00:00:10):{0xB98} SaveGlobalStats() failed in GlobalStatsThread
[30000] (07/15 00:00:10):{0x818} [ENV] BlackBerry Enterprise Server - BESX Version 3.6.3.8
[30000] (07/15 00:00:11):{0x818} [ENV] Computer Host Name: BESApollo, OS Version: 5.0.2195 (Service Pack 4)
[30000] (07/15 00:00:11):{0x818} [ENV] Processor Identifier: x86 Family 15 Model 3 Stepping 4
[30000] (07/15 00:00:11):{0x818} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (07/15 00:00:11):{0x818} [ENV] Processor Name String: Intel(R) Pentium(R) 4 CPU 2.80GHz
[30000] (07/15 00:00:11):{0x818} [ENV] Number of Processors: 2
[30000] (07/15 00:00:11):{0x818} [ENV] 67 percent of memory in use.
[30000] (07/15 00:00:11):{0x818} [ENV] Total Physical Memory: 515516 KB
[30000] (07/15 00:00:11):{0x818} [ENV] Available Physical Memory: 164992 KB
[30000] (07/15 00:00:11):{0x818} [ENV] Total Page Memory File: 1258036 KB
[30000] (07/15 00:00:11):{0x818} [ENV] Available Page Memory File: 923020 KB
[30000] (07/15 00:00:11):{0x818} [ENV] Total Virtual Memory: 2097024 KB
[30000] (07/15 00:00:11):{0x818} [ENV] Available Virtual Memory: 1993312 KB
[30000] (07/15 00:00:11):{0x818} [ENV] Total HD bytes: 10487197696, Total free bytes = 6019919872
[30000] (07/15 00:00:11):{0x818} [ENV] BES Service Name: BlackBerry Server BESAPOLLO1 (C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryServer.exe)
[30000] (07/15 00:00:11):{0x818} [ENV] BES Service logged on as: APOLLODELHI\besadmin, Start Time: Jul 13 2005 18:54:58, Uptime (seconds): 104712
[30000] (07/15 00:00:11):{0x818} [ENV] BES Process id : 1952
[30000] (07/15 00:00:11):{0x818} [ENV] TCP/IP provider (Winsock) File Version: 5.0.2195.6603 (C:\WINNT\System32\wsock32.dll)
[30000] (07/15 00:00:11):{0x818} [ENV] Winsock2 file: NTDS, Version: 5.0.2160.1 (C:\WINNT\System32\winrnr.dll)
[30000] (07/15 00:00:11):{0x818} [ENV] SQL DSN: Provider=SQLOLEDB;Server=BESAPOLLO;Database=BESMgm t;Trusted_Connection=Yes
[30000] (07/15 00:00:11):{0x818} [ENV] SQL host version: Microsoft SQL Server 2000 - 8.00.760 (Intel X86)
[30000] (07/15 00:00:11):{0x818} [ENV] SQL host version: Dec 17 2002 14:22:05
[30000] (07/15 00:00:11):{0x818} [ENV] SQL host version: Copyright (c) 1988-2003 Microsoft Corporation
[30000] (07/15 00:00:11):{0x818} [ENV] SQL host version: Standard Edition on Windows NT 5.0 (Build 2195: Service Pack 4)
[30000] (07/15 00:00:11):{0x818} [ENV] MAPI32.DLL: C:\WINNT\system32\MAPI32.dll, Version: 6.0.4417.0
[30000] (07/15 00:00:11):{0x818} [ENV] CDO.DLL: C:\WINNT\system32\cdo.dll, Version: 6.0.6249.0
[30000] (07/15 00:00:11):{0x818} [ENV] Microsoft Management Concole (MMC): C:\WINNT\system32\mmc.exe, Version: 5.0.2195.6601
[30000] (07/15 00:00:11):{0x818} [ENV] Microsoft XML Parser 3.0: C:\WINNT\system32\msxml3.dll, Version: 8.20.9415.0
[30000] (07/15 00:00:11):{0x818} [ENV] Server DN: /o=Apollodelhi/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=EXCHANGEDELHI
[30000] (07/15 00:00:11):{0x818} [ENV] SRP Routing Info: s8994802
[30000] (07/15 00:00:11):{0x818} [ENV] BESAlert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 3.6.3.8
[30000] (07/15 00:00:11):{0x818} [ENV] BBUserAdminService: NOT FOUND
[30000] (07/15 00:00:11):{0x818} [ENV] BES Attachment Server: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 2.4.0.4
[30000] (07/15 00:00:11):{0x818} [ENV] BlackBerry Mobile Data Server BESAPOLLO1: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\BMDS.exe, Version: 1.1.3.6
[30000] (07/15 00:00:11):{0x818} [ENV] BlackBerry Database Consistency Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\DBConsistency.exe, Version: 3.6.3.8
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: System
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: SMSS.EXE
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: CSRSS.EXE
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: WINLOGON.EXE
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: SERVICES.EXE
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: LSASS.EXE
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: svchost.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: spoolsv.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: SpntSvc.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: StWatchDog.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: StOPP.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: msdtc.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: BBAttachServer.
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: BESAlert.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: BlackBerryContr
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: DBConsistency.e
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: dfssvc.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: svchost.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: LLSSRV.EXE
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: sqlservr.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: regsvc.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: mstask.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: SMAgent.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: WinMgmt.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: inetinfo.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: mssearch.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: svchost.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: explorer.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: PROMon.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: hkcmd.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: NMSSvc.Exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: sqlmangr.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: mmc.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: BlackBerryServe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: bmds.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: BBConvert.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: BBConvert.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: BBConvert.exe
[30000] (07/15 00:00:11):{0x818} [ENV] Running Process: BBConvert.exe
[40267] (07/15 00:00:19):{0x8D4} {johnmoncure@Apollodelhi.com} Starting calendar rescan
[20083] (07/15 00:00:19):{0x8D4} {johnmoncure@Apollodelhi.com} MAPIMailbox::GetModifyInProgress - ICS poll failed.
[20177] (07/15 00:00:19):{0x8D4} {johnmoncure@Apollodelhi.com} GetModifyInProgress() failed: ERR_FAIL
[40720] (07/15 00:00:19):{0x8D4} MAPI call failed. Error 'The client operation failed.', LowLevelError 1209, Component 'Microsoft Exchange Server Information Store', Context 1281.
[20301] (07/15 00:00:19):{0x8D4} {johnmoncure@Apollodelhi.com} Unable to save configuration settings or statistics.
[40702] (07/15 00:00:20):{0x880} {md_delhi@Apollodelhi.com} Starting message rescan
[40172] (07/15 00:00:20):{0x880} {md_delhi@Apollodelhi.com} *** MAPI *** MAPIMailbox::GetNewMessages - calling GetContentsTable.
[20265] (07/15 00:00:20):{0x880} {md_delhi@Apollodelhi.com} *** MAPI *** MAPIMailbox::GetNewMessages - GetContentsTable (0x80004005) failed.
[40720] (07/15 00:00:20):{0x880} MAPI call failed. Error 'The client operation failed.', LowLevelError 1209, Component 'Microsoft Exchange Server Information Store', Context 1281.
[20176] (07/15 00:00:20):{0x880} {md_delhi@Apollodelhi.com} GetNewMessages() failed: ERR_FAIL
[40720] (07/15 00:00:20):{0x880} MAPI call failed. Error 'The client operation failed.', LowLevelError 1209, Component 'Microsoft Exchange Server Information Store', Context 1281.
[20301] (07/15 00:00:20):{0x880} {md_delhi@Apollodelhi.com} Unable to save configuration settings or statistics.
[40720] (07/15 00:00:20):{0x87C} MAPI call failed. Error 'The client operation failed.', LowLevelError 1209, Component 'Microsoft Exchange Server Information Store', Context 1281.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.