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Old 03-24-2008, 10:08 AM   #1 (permalink)
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Default I am getting the error "could not open the ID file" when trying to add users

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For the last few days I started getting the error "could not open the ID file" whenever I try to add users in the blackberry manager. Any idea what is wrong? I am using the BES for lotus domino.

Thanks in advace.
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Old 03-24-2008, 10:28 AM   #2 (permalink)
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Found this on RIM's TKC, has to do with the BES install but may be of use:

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Old 03-24-2008, 10:35 AM   #3 (permalink)
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Blackberry manager on the server is working fine. The problem is with the blackberry manager installed on my desktop.
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Old 03-24-2008, 02:15 PM   #4 (permalink)
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Sounds like BBMgr has lost track of the local Notes install (I had something similar happen when I upgraded Notes). You could add the path to the ID file to your environment variables - I think that's what fixed mine.
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