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Sith_Apprentice 03-24-2008 12:41 PM

I know ill feel like an idiot
But i just activated on a BES, and i have a backup, but cannot restore my BBM database. I know ive done it before and its driving me nuts. Any help?

ezrunner 03-24-2008 12:53 PM

I know very little of BES

but it is always something simple that stumps ya

Sith_Apprentice 03-24-2008 01:05 PM

even disabled wireless sync, still no dice

Sith_Apprentice 03-24-2008 01:10 PM

created a new IT policy for just my device and it worked. made sure i disabled ALL wireless sync and wireless backup, restored the info. then switched IT policies back and it went fine.

Pinjo 03-24-2008 01:14 PM

I was going to ask if it was the PIM databases to restore. You can usually delete the Desktop [SYNC] Service Book, restore the data and then undelete the Service Book.

In any case, nevermind then.

juwaack68 03-24-2008 01:24 PM

Wirelessly posted (My blond BlackBerry)

I don't remember if my BBM contacts have ever restored....but I've never really looked. I usually just do an Advanced restore from the backup.

Sith_Apprentice 03-24-2008 01:25 PM

Advanced restore databases would not be available

juwaack68 03-24-2008 01:58 PM

I thought you said you had a backup.....?

Sith_Apprentice 03-24-2008 02:00 PM

yep but the phone wouldnt allow the advanced restore. it would grey out everything that was actually linked to the BES.

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