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I know ill feel like an idiot

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Old 03-24-2008, 12:41 PM   #1 (permalink)
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But i just activated on a BES, and i have a backup, but cannot restore my BBM database. I know ive done it before and its driving me nuts. Any help?
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Old 03-24-2008, 12:53 PM   #2 (permalink)
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I know very little of BES

but it is always something simple that stumps ya
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Old 03-24-2008, 01:05 PM   #3 (permalink)
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even disabled wireless sync, still no dice
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Old 03-24-2008, 01:10 PM   #4 (permalink)
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created a new IT policy for just my device and it worked. made sure i disabled ALL wireless sync and wireless backup, restored the info. then switched IT policies back and it went fine.
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Old 03-24-2008, 01:14 PM   #5 (permalink)
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I was going to ask if it was the PIM databases to restore. You can usually delete the Desktop [SYNC] Service Book, restore the data and then undelete the Service Book.

In any case, nevermind then.
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Old 03-24-2008, 01:24 PM   #6 (permalink)
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Wirelessly posted (My blond BlackBerry)

I don't remember if my BBM contacts have ever restored....but I've never really looked. I usually just do an Advanced restore from the backup.
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Old 03-24-2008, 01:25 PM   #7 (permalink)
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Advanced restore databases would not be available
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Old 03-24-2008, 01:58 PM   #8 (permalink)
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I thought you said you had a backup.....?
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Old 03-24-2008, 02:00 PM   #9 (permalink)
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yep but the phone wouldnt allow the advanced restore. it would grey out everything that was actually linked to the BES.
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