Originally Posted by penguin3107
Are you sure that the three new BlackBerry devices have the ENTERPRISE BlackBerry Data Plan provisioned on the lines?
Is the activation email from rim with the ETP.DAT attachment reaching the user's mailbox?
What's the subject of the message?
I've got an email from Verizon and one from Blackberry with the subject "Registration" but I'm not seeing an attachment.
If these 3 phones don't have the Enterprise BB Data plan that would be strange since we recently got 3 new phones, 1 of which activated, and had to replace another. Just the one new phone would activate but the remaining 3 won't. You'd think Verizon would put the same plan on the phones.