03-28-2008, 07:24 AM
Join Date: Nov 2005
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Also, I found somewhere else here a good tip to force a slow sync from the handheld.
We had a user who's sync stopped working. Deleting and resending service book didn't help. This fixed him and incremental sync started working again.
Go to the enterprise activation screen in options>>advanced options. In the email address field, hold down the ALT key while you type CNFG (it will display other characters, don't worry about that).
You will be taken to a settings screen. Change the field 'Wireless Sync' to 'NO'. Save. Wait a bit. Go back in using the ALT + CNFG again. Change back to 'YES' and save. This will force the slow sync to start in a minute or two.