BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 03-26-2008, 06:01 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Dec 2005
Location: uk
Model: 8800
Carrier: vodafone
Posts: 45
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Slow Sync

Please Login to Remove!

Does anyone know if it's possible to start a slow sync from the BES?
I know you can do it from the handheld but we're trying to find a method of doing it without user intervention.

Old 03-26-2008, 08:05 AM   #2 (permalink)
BlackBerry Extraordinaire
gibson_hg's Avatar
Join Date: Dec 2007
Model: NA
PIN: 80081ES
Carrier: NA
Posts: 1,006
Post Thanks: 0
Thanked 0 Times in 0 Posts

Not that I am aware of. The onyl way slow sync is triggered is thorugh Enterprise Activation or by deleting and resending/undeleteing the Desktop[SYNC] service book.

These are not actions that can be done from the BES.
Old 03-28-2008, 08:24 AM   #3 (permalink)
New Member
Duffman's Avatar
Join Date: Nov 2005
Model: 7250
Carrier: Verizon
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts

Also, I found somewhere else here a good tip to force a slow sync from the handheld.
We had a user who's sync stopped working. Deleting and resending service book didn't help. This fixed him and incremental sync started working again.

Go to the enterprise activation screen in options>>advanced options. In the email address field, hold down the ALT key while you type CNFG (it will display other characters, don't worry about that).
You will be taken to a settings screen. Change the field 'Wireless Sync' to 'NO'. Save. Wait a bit. Go back in using the ALT + CNFG again. Change back to 'YES' and save. This will force the slow sync to start in a minute or two.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.