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Old 03-27-2008, 04:54 PM   #1 (permalink)
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I have a BES server 4.1.0.40 on Exchange 2003 with 12 users. I just added 2 CALs and 2 new users (now 14 users) running Verizon 8830s. I set up the blackberries and did an OTA activation, the activation completes successfully. The contacts appear on the mobile, the mail appears, and new mail comes into it. However, when trying to send an outbound mail, they fail 100% of the time. i get a red X, and when opening the message, Message Status is "Unlisted message error"

Has anyone seen this before?

Thanks,
Al
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Old 03-27-2008, 06:23 PM   #2 (permalink)
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Originally Posted by u2nyr View Post
I have a BES server 4.1.0.40 on Exchange 2003 with 12 users. I just added 2 CALs and 2 new users (now 14 users) running Verizon 8830s. I set up the blackberries and did an OTA activation, the activation completes successfully. The contacts appear on the mobile, the mail appears, and new mail comes into it. However, when trying to send an outbound mail, they fail 100% of the time. i get a red X, and when opening the message, Message Status is "Unlisted message error"

Has anyone seen this before?

Thanks,
Al
Welcome to BBF!!!

Just as a side note, looking at the version of BES you have ... I would recommend looking at applying SP4 & MR5 to your server; you're running an older version than you really should be.

Check this out: KB04157 - Unlisted message error ... BTSC Search Results ... < and those too.
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