We just installed BES 126.96.36.199 and now when the server is rebooted, the BES services take over the standard VPN port (1723). All remote users can't access our internal network when this happens.
Once I stop the BES services, restart Routing and Remote Access Service, then restart BES services, things are OK.
I have added the RemoteAccess to the DependOnService for the BES services, but that doesn't seem to help the issue!
The two BES services specifically at the Synchronization Service and the Dispatcher.
I called Blackberry support and used our one free incident only to be told that there isn't any way to specify port settings, and that BES just grabs the first free port.
I find it strange that the first free port is always 1723!
Anyway, has anyone run into this issue before, and do you have any suggestions on resolving it?
I'm planning on writing a script to manually start the BES services 5 minutes after the server is restarted to make sure the RRAS is up and running. I'll probably have to create a web page on the Intranet to allow users to do this service restart anytime there are VPN issues.
Any help would be appreciated!