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Old 04-01-2008, 07:05 PM   #1 (permalink)
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Default Policy to "delete on = mailbox & handheld"

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Can I set the "delete on" property of the device to "mailbox & handheld" through a BES 4.x policy ?

Thanks for de the help!
Old 04-01-2008, 10:21 PM   #2 (permalink)
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Just select that when deleting the message. It gives that option plus delete from handheld only when you delete an e-mail.
Old 04-01-2008, 10:24 PM   #3 (permalink)
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It only gives that option if you have it setup to "prompt" you. Messages >Email Reconciliation >choose the account and set "Delete On" to "Prompt."

Not sure if it can be set that way by IT policy or not.
Old 04-01-2008, 10:48 PM   #4 (permalink)
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moving to BES admin corner and deleting second thread.
Old 04-02-2008, 10:11 AM   #5 (permalink)
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Unfortunately that setting cannot be currently controlled via IT Policy.
BESX 4.1.7 on Exchange 2003: 65 Devices
BESX 5.0.3 on Exchange 2003: 2007 Devices
Old 04-02-2008, 11:25 AM   #6 (permalink)
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Thats done through the options in the mailbox menu.No policy for that. Even if there was that wouldnt be a good option because sometimes users just play around on their blackberries when on the trian or bus and delete things then when its time to work they realize thats its missing from their inbox. i would recommend to change to "prompt" in the message menu.
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