Originally Posted by scott_perry
Is it always that long? You are sure that the device has coverage? Is the last contact date showing as after you pushed the policy? Are there any errors in the logs or event viewer?
I would suggest searching blackberry.com, but I just tried and the support site is down.
yeah last time contacted was like a minute ago. I think its an issue with RIM. I will wait until tommorow. one of the status is now "idle". the most it ever took was an hour. nothing in event viewer