04-03-2008, 04:12 PM
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| | BES Hybrid Administrator Roles
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I need some help from some of you seasoned BES Administrators. I am currently in a Senior Help Desk Administrator Role for my company. We do have a Security Administrator who is also our Exchange Administrator but he has zero experience with running a BES.
My job is to provision and troubleshoot the devices and users however my current administrator role does not grant me access to any Device Management abilities such has nuke and load software and I really need these abilities. We are getting close to 1000 BlackBerry devices and I am looking to work smarter not harder.
The Device Administrator role will not allow me to add/delete users, set activation passwords so that role will not work. At my last job I was able to do both without being the Security Administrator role.
Anyone out there know how to make a hybrid administrator role?
Last edited by rexrobinson : 04-03-2008 at 04:25 PM.