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-   -   Several Event Log Errors (http://www.blackberryforums.com/bes-admin-corner/123582-several-event-log-errors.html)

Urlryn 04-03-2008 03:35 PM

Several Event Log Errors
 
I'm currently having to reactivate a bunch of users....

I am starting to see some wierd errors on the server.

I can't find anything in the forums relating to them.

Anybody has some insight on whats happening or links pointing out these errors I'd much appreciate the help!

Quote:

Error 1: Blackberry Sync Service
[SYNC-UserControl] Failed (error=5406) to convert XML record to device record payload. [<lastname>,<firstname>:235, DS=DevMgmt, DB=Time Zones, V=1, TB=1, GUID=23]
GUID changes for each error

Quote:

Error 2: Blackberry Policy Service
{<Email Address>, PIN=##########, UserId=110}RequestHandler::HandleAPPDDataCommand - Unable to FindEntryIdsForPINandITCommand for PIN ######### and Command SEND_APC_APP
Quote:

Error 3:Blackberry Policy Service
{<Email Address>, PIN=#######, UserId=110}RequestHandler::HandleITADMINDataComman d - ITPolicy Fail Ack for the command SET_IT_POLICY_COMMAND, ErrorCode 0x3, ErrorText "" - Processing packet, Tag=127129

{<Email address>, PIN=######, UserId=110}RequestHandler::HandleITADMINDataComman d - ITPolicy Fail Ack for the command SET_IT_POLICY_COMMAND, ErrorCode 0x3, ErrorText "" - Processing packet, Tag=128273
This is effecting 2 people so far. And the ErrorText always changes to some random characters every error.

Quote:

Error 4:Blackberry Messaging Agent
{<EMAIL Address>} Send() failed: ERR_COULDNT_GET_ORIGINAL_MSG, Tag=558426
Quote:

Error 5:Blackberry Messaging Agent
{<Email Address>} MAPIMailbox::CheckUserOriginatedItem - SaveChanges (0x8004010f) failed
Quote:

Error 6: Blackberry Router
[SERVICE_RELAY_SESSION:S61072870:003dfbe8] Service transaction not found. SERVICESESSION_TAG=129374
Quote:

Error 7: Blackberry messaging Agent
{<Email address>} GetContactPicture - No picture synced, filename is not ContactPicture.jpg
This happens after every activation.

Quote:

Error 8: Blackberry Messaging Agent
{Email Address} PrepareMessageForPager() failed, EntryId=324312

Keyscan 04-03-2008 08:29 PM

Error 7: Blackberry messaging Agent
{<Email address>} GetContactPicture - No picture synced, filename is not ContactPicture.jpg

I assume that error has to do with a picture being added to a contact?

Do you know the naming convention for the picture if this is in fact the case?

Urlryn 04-04-2008 11:05 AM

Thats the funny part about that message...it happens during activation and there are no pictures assigned or being used that I know of. Could it be something they had prior to the activation? I'm moving users from a old MSDE Server to a New SQL Server so they are getting wiped and reactivated.

Urlryn

ZeroKool 08-25-2008 09:29 AM

I too and getting the "GetContactPicture - No picture synced, filename is not ContactPicture.jpg" message in event log.


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