BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-03-2008, 03:35 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2007
Location: Houston, Texas
Model: z10
PIN: N/A
Carrier: T-mobile
Posts: 79
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation Several Event Log Errors

Please Login to Remove!

I'm currently having to reactivate a bunch of users....

I am starting to see some wierd errors on the server.

I can't find anything in the forums relating to them.

Anybody has some insight on whats happening or links pointing out these errors I'd much appreciate the help!

Quote:
Error 1: Blackberry Sync Service
[SYNC-UserControl] Failed (error=5406) to convert XML record to device record payload. [<lastname>,<firstname>:235, DS=DevMgmt, DB=Time Zones, V=1, TB=1, GUID=23]
GUID changes for each error

Quote:
Error 2: Blackberry Policy Service
{<Email Address>, PIN=##########, UserId=110}RequestHandler::HandleAPPDDataCommand - Unable to FindEntryIdsForPINandITCommand for PIN ######### and Command SEND_APC_APP
Quote:
Error 3:Blackberry Policy Service
{<Email Address>, PIN=#######, UserId=110}RequestHandler::HandleITADMINDataComman d - ITPolicy Fail Ack for the command SET_IT_POLICY_COMMAND, ErrorCode 0x3, ErrorText "" - Processing packet, Tag=127129

{<Email address>, PIN=######, UserId=110}RequestHandler::HandleITADMINDataComman d - ITPolicy Fail Ack for the command SET_IT_POLICY_COMMAND, ErrorCode 0x3, ErrorText "" - Processing packet, Tag=128273
This is effecting 2 people so far. And the ErrorText always changes to some random characters every error.

Quote:
Error 4:Blackberry Messaging Agent
{<EMAIL Address>} Send() failed: ERR_COULDNT_GET_ORIGINAL_MSG, Tag=558426
Quote:
Error 5:Blackberry Messaging Agent
{<Email Address>} MAPIMailbox::CheckUserOriginatedItem - SaveChanges (0x8004010f) failed
Quote:
Error 6: Blackberry Router
[SERVICE_RELAY_SESSION:S61072870:003dfbe8] Service transaction not found. SERVICESESSION_TAG=129374
Quote:
Error 7: Blackberry messaging Agent
{<Email address>} GetContactPicture - No picture synced, filename is not ContactPicture.jpg
This happens after every activation.

Quote:
Error 8: Blackberry Messaging Agent
{Email Address} PrepareMessageForPager() failed, EntryId=324312
Offline  
Old 04-03-2008, 08:29 PM   #2 (permalink)
Thumbs Must Hurt
 
Keyscan's Avatar
 
Join Date: Aug 2007
Model: 8800
PIN: N/A
Carrier: Rogers
Posts: 140
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Error 7: Blackberry messaging Agent
{<Email address>} GetContactPicture - No picture synced, filename is not ContactPicture.jpg

I assume that error has to do with a picture being added to a contact?

Do you know the naming convention for the picture if this is in fact the case?
__________________
BES 4.1.4 - Exchange 2003
8800 and my trusty 8700r.
To change your PIN to FFFFFFFF, drop the BB in a lake.
Offline  
Old 04-04-2008, 11:05 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2007
Location: Houston, Texas
Model: z10
PIN: N/A
Carrier: T-mobile
Posts: 79
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thats the funny part about that message...it happens during activation and there are no pictures assigned or being used that I know of. Could it be something they had prior to the activation? I'm moving users from a old MSDE Server to a New SQL Server so they are getting wiped and reactivated.

Urlryn
Offline  
Old 08-25-2008, 09:29 AM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
ZeroKool's Avatar
 
Join Date: Aug 2006
Location: stl, MO
Model: 8330
PIN: nope
Carrier: verizon
Posts: 314
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default

I too and getting the "GetContactPicture - No picture synced, filename is not ContactPicture.jpg" message in event log.
__________________
Me likey BlackBerry
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.