Originally Posted by email@example.com
I had a catastrophic failure of my BES server, and in the process seem to have lost my copy of one of my 10-user licenses. Is there someplace I can go to find a record of this? Does RIM keep it, or would it be my provider (T-Mobile)? Or am I simply up-the-creek?
Contact whomever you purchased the license from ... then create appropriate backups.