04-10-2008, 08:10 AM
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| | Address lookups have stoped working for a few users, Please help
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This is my first post,
We have a blackberry enterprise server connecting to Exchange 2003,
It was all running ok until recently, 3 users can no longer do address lookups when they send an email from their device to the GAL. It could be more users but only 3 have reported it. I have very limited knowledge on BES but can anyone point me in the right direction on how to resolve this.
i have already read about a Registry key called AllowAddressLookup = 1 and i have added this and restarted the services but this did not fix the problem.