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Old 04-10-2008, 07:20 PM   #1 (permalink)
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Unhappy Crazy BES

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hi, i have a bes server running on a win2000 server, some of my user can not sync with the bes and others can. these are some of the errors that i get in the event log.
the bes is 4.1 bundle 25
any ideas
thanks
Event Type: Warning
Event Source: BlackBerry Controller
Event Category: None
Event ID: 20000
Date: 4/10/2008
Time: 5:47:20 PM
User: N/A
Computer: ACLSVR01
Description:
The description for Event ID ( 20000 ) in Source ( BlackBerry Controller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Unable to query service status of Dispatcher 'ACLSVR01': 1115.


Event Type: Warning
Event Source: BlackBerry Controller
Event Category: None
Event ID: 20000
Date: 4/10/2008
Time: 5:47:20 PM
User: N/A
Computer: ACLSVR01
Description:
The description for Event ID ( 20000 ) in Source ( BlackBerry Controller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Could not connect to Service Control Manager at \\127.0.0.1: 1115.


Event Type: Warning
Event Source: BlackBerry Controller
Event Category: None
Event ID: 20000
Date: 4/10/2008
Time: 5:53:12 PM
User: N/A
Computer: ACLSVR01
Description:
The description for Event ID ( 20000 ) in Source ( BlackBerry Controller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: [CFG] Controller won't generate userdump files. Userdump.exe not found..
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Old 04-10-2008, 09:11 PM   #2 (permalink)
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Wirelessly posted

Try this...

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04 646&sliceId=SAL_Public&dialogID=122144342&stateId= 1%200%20122142637

Doc ID : KB04646
BlackBerry Controller cannot start Messaging Agents for Exchange or GroupWise Processes

Last edited by techstud : 04-10-2008 at 09:12 PM.
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