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Old 04-15-2008, 05:02 PM   #1 (permalink)
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Default Installing a SBE BlackBerry Enterprise Server CAL

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How do I install this CAL on the BES server via the Blackberry Manager? We had someone setup this server and now they are unreachable. I am a server admin, but don't know much about the BES server other than adding/deleting users. We only have 1 other user on this system, just adding a second. I searched the admin guide and couldn't find anything on this. BB Manager is version 4.1.4

Thanks in advance!
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Old 04-15-2008, 05:24 PM   #2 (permalink)
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try this: not really sure how accurate for your version but it should be close

Start the BB mgr
Click Domain.
In the Tasks area, under the Account heading
click License Management .
Type the new Client Access License
Click Add License and Close.
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Old 04-15-2008, 05:34 PM   #3 (permalink)
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Quote:
Originally Posted by DiscGolfer View Post
try this: not really sure how accurate for your version but it should be close

Start the BB mgr
Click Domain.
In the Tasks area, under the Account heading
click License Management .
Type the new Client Access License
Click Add License and Close.
The weird thing I don't have that License Management option
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Old 04-15-2008, 05:38 PM   #4 (permalink)
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Old 04-15-2008, 05:41 PM   #5 (permalink)
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in the blue bar at the top of the window what security role are you logged in as?
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Old 04-15-2008, 05:42 PM   #6 (permalink)
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Security Administrator Authority
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Old 04-15-2008, 05:43 PM   #7 (permalink)
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You've highlighted the BlackBerry Server in the left pane Explorer View... you need to highlight 'BlackBerry Domain' instead.
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BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
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Old 04-15-2008, 05:45 PM   #8 (permalink)
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Got it, thank you!!!!!
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Old 04-15-2008, 05:50 PM   #9 (permalink)
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ok, sorry i don't have access to my bes from here...so one more try

click Domain
click Global tab
Click Account
then Licence Management


If that doesn't do it then hopefully some one else may have it ....
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Old 04-15-2008, 05:51 PM   #10 (permalink)
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Great.
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