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Old 04-17-2008, 01:51 AM   #1 (permalink)
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Default Blackberry assistance...help again

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Hi all

We are using Blackberry Professional with Exchange 2003. I installed it as administrator but in an earlier post, someone said I shoudl install it with BESAdmin. I'll do that tonight.

Anyway, just wanted to clarify a few things with the Blackberrys...

1. Can you not, in any way shape or form, sync your entire inbox to a Blackberry 8100 Pearl like a Windows PDA does through Activesync?
2. When I first activated my BB, I had the folder redirection option available in the Messages options. Now it's gone! Is this because a policy kicked in? I haven't changed any policies on the server...simply because I don't know how to.
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Old 04-17-2008, 04:49 AM   #2 (permalink)
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1. Can you not, in any way shape or form, sync your entire inbox to a Blackberry 8100 Pearl like a Windows PDA does through Activesync?

Nope. BB's are meant to be storage devices. That's one of the reason's why there is a pre-population rule.

2. When I first activated my BB, I had the folder redirection option available in the Messages options. Now it's gone! Is this because a policy kicked in? I haven't changed any policies on the server...simply because I don't know how to.

The Desktop[CMIME] service book is corrupt. Delete it and resend it from the BES.

In reagrds to correcting the install issue as administrator, you don't need to reinstall. Just follow the article below to create BESAdmin and switch your BES to use it:

BlackBerry Search Results

Make sure to follow it to a tee, missing a step usually makes the BES not work. 9 times out of 10 it's either permissions or the reg keys. If you have any questions about the process feel free to ask.
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