07-27-2005, 10:50 AM
Talking BlackBerry Encyclopedia
Join Date: May 2005
Location: London, England.
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| | Some messages not arriving at device
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We are running BES 3.6 SP2a and Exchange 5.5 SP4
I have just been trying to resolve an issue for a user and not sure where Iam going wrong.
User is able to send messages from his device. The user gets sent a message to him and the message arrives on his device as the filter rules say anything with To & BCC and CC are forwarded.
He is a member of a Ditstribution List, but when messages are sent to this List, the message appears in his outlook but never gets to his device.
I have reset the device, removed his account from BES and readded him, sent some test messages, resynced, regenerated encryption key and still got the issue. I have even setup a filter saying anything 'Sent to' that list gets forwarded and no joy. Also no errors in eventvwr.
any ideas whats happening ?