BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 07-27-2005, 12:00 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2005
Model: 8830
Carrier: Verizon
Posts: 35
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES Monitoring Solution

Please Login to Remove!

Good day all. Is anyone using a third party product to monitor their BES? If so I'd like to ask which products you prefer and why. We are currently looking for a monitoring solution for BES that is more extensive than BES Alert and I'd appreciate any opinions anyone might have. Thanks you,

Mike
Offline  
Old 07-27-2005, 12:09 PM   #2 (permalink)
BlackBerry Extraordinaire
 
Frank Castle's Avatar
 
Join Date: Jul 2005
Location: MA
Model: 9930
PIN: PM Me!
Carrier: VZW
Posts: 1,073
Post Thanks: 0
Thanked 4 Times in 3 Posts
Default monitoring apps

We have been looking at these that offer BES support:

MOM 2005
NeedTEXT for Blackberry
NetIQ for Blackberry

none are cheap and offer for the most part the same functionality.
Offline  
Old 07-27-2005, 12:17 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2005
Model: 8830
Carrier: Verizon
Posts: 35
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I figured cost would be through the roof, but our user base is mainly execs and they are becoming more and more dependent on the devices so I have a feeling I'll have no trouble getting approval. I've looked at documentation for BoxTone for BB as well as iMP (integrates with MOM 2005) which I think might be the same thing you were referring to jletendre.
Offline  
Old 07-27-2005, 12:25 PM   #4 (permalink)
BlackBerry Extraordinaire
 
Frank Castle's Avatar
 
Join Date: Jul 2005
Location: MA
Model: 9930
PIN: PM Me!
Carrier: VZW
Posts: 1,073
Post Thanks: 0
Thanked 4 Times in 3 Posts
Default Mom

Right now MOM 2005 is the direction we're most likely moving as we already have MOM 2000, I think cost of the upgrade was six figures. NetIQ was around 50g .. and NeedText was per 500 clients ..

Same boat here .. with 1500 clients it's business critical and is good job security
Offline  
Old 07-27-2005, 12:27 PM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
udontknowjack's Avatar
 
Join Date: Aug 2004
Location: State of Confusion
Model: 9000
Carrier: T-Mobile
Posts: 483
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

We are using IMP's MOM pack and it seems to work well if you are using MOM. NeedText was ok but I didn't think it did as much monitoring as it did statistics gathering.
Offline  
Old 07-27-2005, 12:30 PM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2005
Model: 8830
Carrier: Verizon
Posts: 35
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Jack( whom I don't know) ;) .... do you recall what the cost was for the iMP solution? We already have MOM 2005 so I'm assuming Imp allows the integration for MOM.

Thanks for the responses!
Offline  
Old 07-27-2005, 12:39 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
udontknowjack's Avatar
 
Join Date: Aug 2004
Location: State of Confusion
Model: 9000
Carrier: T-Mobile
Posts: 483
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I think we paid $799 per BES and I have 2 BES. It was a special. I think list is $999 per BES. I'm assuming you are talking about Ivision's product.

Integration for MOM was pretty straight forward.
Offline  
Old 07-27-2005, 12:51 PM   #8 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2005
Model: 8830
Carrier: Verizon
Posts: 35
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes, the Ivision product is one we have been looking at. Thank you.
Offline  
Old 07-27-2005, 08:54 PM   #9 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

They also provide a MIB file with the installation for SNMP applications that support MIB.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 07-28-2005, 01:14 PM   #10 (permalink)
CrackBerry Addict
 
amukhey's Avatar
 
Join Date: Sep 2004
Location: Los Angeles
Model: 9700
Carrier: T-Mobile
Posts: 750
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Do you need a special MOM server or can it be installed on One RIM Server? I am testing out Needtext and it seems to provide a lot of stats and web interface but nothing local to the machine-
Offline  
Old 08-01-2005, 05:33 PM   #11 (permalink)
Thumbs Must Hurt
 
Natrone's Avatar
 
Join Date: Dec 2004
Location: Boise, ID
Model: 8320
OS: v4.5
Carrier: AT&T
Posts: 101
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

We user NeedTEXT's product and it works great. The next release will allow your helpdesk people to login and look up users. Currently it only allows 1 person at a time to use the product. Overall though, when 1 of our 9 production servers goes down........we know within 30 seconds.

2300 users
9 production servers
Offline  
Old 08-02-2005, 10:58 AM   #12 (permalink)
BBF Veteran User
 
Join Date: Aug 2004
Location: Hotwiring another Cessna
Model: OU812
Carrier: Nintendo
Posts: 3,492
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

For smaller orgs, you can always use the resource kit with a custom set of scripts that would display output in html format to monitor your BES.
Offline  
Old 08-02-2005, 02:12 PM   #13 (permalink)
Thumbs Must Hurt
 
Join Date: Jan 2005
Model: 8100
Carrier: Cingular
Posts: 88
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by udontknowjack
I think we paid $799 per BES and I have 2 BES. It was a special. I think list is $999 per BES. I'm assuming you are talking about Ivision's product.

Integration for MOM was pretty straight forward.

Does the iVision BES MOM add-on pack do a good job? Does it offer valuable monitoring information above and beyond the default MOM 2005 baseline monitoring?
Offline  
Old 08-11-2005, 09:34 AM   #14 (permalink)
New Member
 
Join Date: Aug 2005
Model: 7100
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

There is a new product I found while googling the other day. It's called Boxtone and apparently it sends actual synthetic email messages from a handheld and through your environment to measure response times. I believe they also monitor the underlying infrastructure as well (BES, Exchange, OS's,etc)

www.boxtone.com
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Siemens Amiga Pocket Machine 172 For Both Ear Hearing Aid (White, Blue)
$99.1
Siemens Amiga Pocket Machine 172  For Both Ear Hearing Aid (White, Blue) pictureVacaValiente Amigas Dog Leather Desk Organizer
$38.99
VacaValiente Amigas Dog Leather Desk Organizer pictureRADSTONE VME BOARD PME 68-31 MOTOROLA 6800 33Mhz AMIGA PPC Module card
$185.0
RADSTONE VME BOARD PME 68-31 MOTOROLA 6800 33Mhz AMIGA PPC  Module  card pictureRADSTONE VME BOARD PME 68-33 MOTOROLA 6800 33Mhz AMIGA PPC
$185.0
RADSTONE VME BOARD PME 68-33 MOTOROLA 6800 33Mhz AMIGA PPC pictureRADSTONE VME BOARD PME 68-33 MOTOROLA 6800 33Mhz AMIGA PPC SCSI 16MB
$185.0
RADSTONE VME BOARD PME 68-33 MOTOROLA 6800 33Mhz AMIGA PPC SCSI 16MB picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.