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Old 04-30-2008, 03:25 PM   #1 (permalink)
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Default Deletes don't Synchronize

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I have a user with an 8800 at software version 4.2.1.74 whose deletes don't synchronize in either direction. We have a fully updated BES. His device previously worked, but our BES crashed and I rebuilt it new, and since then no dice. What do you suggest as the easiest solution? All my other users are working appropriately.
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Old 04-30-2008, 03:30 PM   #2 (permalink)
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There is a reconcile setting on the phone.
I would start there.
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Old 04-30-2008, 03:39 PM   #3 (permalink)
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If you set the device to prompt delete from handheld or mailbox and handheld, does that prompt show up? Or does it just show delete / cancel?
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