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Old 05-01-2008, 05:58 PM   #1 (permalink)
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Default BB user doesn't want emails deleted from BB to delete from his Outlook

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Hi There,

Got a user on an 8800 - when he deletes emails from his Blackberry, he doesn't want them to delete from his Outlook inbox - that is the default setting for all staff here but is there any way to configure it like this for him?

I recently started here and have inherited this BES environment so any help would be much appreciated

We are running BES version 4.1.3 (Bundle 37)

Thanks in advance!
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Old 05-01-2008, 06:02 PM   #2 (permalink)
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Have you tried modifying the Email Reconciliation settings on the device itself?
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Old 05-01-2008, 07:03 PM   #3 (permalink)
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Quote:
Originally Posted by amadru View Post
Have you tried modifying the Email Reconciliation settings on the device itself?
No i havent actually, I will give that a try.

Is that setting under options etc? I will try and get the BB off the user today
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Old 05-01-2008, 07:07 PM   #4 (permalink)
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Quote:
Originally Posted by WHKBesAdmin View Post
No i havent actually, I will give that a try.

Is that setting under options etc? I will try and get the BB off the user today
Actually, I've found the setting and it works like a dream.

Thank you for your prompt response amadru!!
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