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-   -   Another Activating Initializing on BB Professional (http://www.blackberryforums.com/bes-admin-corner/128010-another-activating-initializing-bb-professional.html)

patrickd26 05-02-2008 01:56 PM

Another Activating Initializing on BB Professional
 
Hello,

This sounds like a similar problem as the guy before me. However, wiping my device does not fix the problem.

I followed the install instructions and feel like I did everything correctly yeah...that's what they all say. ;-) Anyway, when i try to activate my device wirelessly i immediately see a new message arrive into my inbox that warns about not deleting, etc. The message never disappears. If I open up outlook as my BESAdmin user I can fully open the troubled users mailbox and delete/view messages. So, i don't think permissions are the issue. the one post said to make sure BlackBerry Messaging Agent is running. I don't see that service listed in Services.msc. I tried manually connecting the device to the server via USB and it basically said something about the User has reported to the agent yet....this could take several minutes. I'm not sure if that's the correct wording, but something to that effect.

Some information you might think is important:

Exchange 2007 SP1
BB Professional server is on a different box.

Here's some Logs:

ALRT

UTF-8 encoded
[30000] (05/02 13:32:32.151):{0x7A4} Current Date: 2008/05/02
[30000] (05/02 13:32:32.151):{0x7A4} [DIAG] EVENT=Thread_report, THREADID=0x7A4, THREADNAME="DebugLogger"
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Current Process logged on as: NEBTEK\besadmin, Start Time: May 02 2008 13:32:32, Uptime (seconds): 0
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Current Process id: 220
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Computer Host Name: BES, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 8
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Processor Name String: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Number of Processors: 1
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] 49 percent of memory in use.
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Total size of physical memory: 1048012 KB
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Size of physical memory available: 532956 KB
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Size of the committed memory limit: 2529280 KB
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Size of available memory to commit: 1982964 KB
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2076520 KB
[30000] (05/02 13:32:32.151):{0x7A4} [ENV] Total HD bytes: 21459722240, Total free bytes = 14433275904
[30000] (05/02 13:32:32.166):{0x7A4} [ENV] System up time: 0 days 00 hrs 02 mins 34 secs
[30000] (05/02 13:32:32.166):{0x7A4} [ENV] Local Time Zone: Central Daylight Time (GMT-06:00)
[30000] (05/02 13:32:32.166):{0x7A4} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (05/02 13:32:32.166):{0x7A4} [ENV] Local machine IP Address = 192.168.1.21
[30000] (05/02 13:32:32.166):{0x7A4} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.3959 (C:\WINDOWS\System32\mswsock.dll)
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9818.0
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] MDAC version: 2.82.3959.0
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: System
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: smss.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: csrss.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: winlogon.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: services.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: lsass.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: spoolsv.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: msdtc.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: sqlservr.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: sqlwriter.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: VMwareService.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: alg.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: explorer.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: Setup.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: VMwareTray.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: VMwareUser.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: jusched.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: oobechk.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: mshta.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: wmiprvse.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: wuauclt.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: wmiprvse.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: BlackBerryController.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: BlackberryRouter.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: BlackBerryDispatcher.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: bmds.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: ITAdminServer.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: BBAttachServer.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: BBConvert.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: BBConvert.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: BBConvert.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: BBConvert.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: BlackBerrySyncServer.exe
[30000] (05/02 13:32:32.182):{0x7A4} [ENV] Running Process: BESAlert.exe
[30000] (05/02 13:32:32.182):{0x7FC} [DIAG] EVENT=Register_thread, THREADID=0x7FC, THREADNAME="TimerThread"
[30000] (05/02 13:32:32.276):{0x510} BESAlertService::InitializeSystem: Starting BESAlert
[30000] (05/02 13:32:32.276):{0x510} BESAlertService::InitializeSystem: Starting Event Log interface
[30000] (05/02 13:32:32.276):{0x510} Opening the application log file
[30000] (05/02 13:32:32.276):{0x510} Application log file opened successfully
[30000] (05/02 13:32:32.291):{0xC8} [DIAG] EVENT=Register_thread, THREADID=0xC8, THREADNAME="PagerAlarm"
[30000] (05/02 13:32:32.291):{0x764} [DIAG] EVENT=Register_thread, THREADID=0x764, THREADNAME="Alarm"
[30000] (05/02 13:32:32.323):{0x510} BESAlertService::InitializeSystem: BESAlert started
[30000] (05/02 13:32:32.323):{0x238} [DIAG] EVENT=Register_thread, THREADID=0x238, THREADNAME="EventLog"
[30000] (05/02 13:32:33.041):{0x238} EventLog::ThreadProc: Received notification, processing...
[30000] (05/02 13:32:41.338):{0x238} EventLog::ThreadProc: Received notification, processing...
[30000] (05/02 13:33:24.367):{0x238} EventLog::ThreadProc: Received notification, processing...
[30000] (05/02 13:33:24.367):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:33:24 (6FFFC39C) -> Starting BlackBerry Mailbox Agent 1 for Server BES - Version 4.1.4.40
[30000] (05/02 13:33:24.367):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:33:24.383):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:33:24 (6FFFC381) -> Waiting for external UDP log messages on port 4085
[30000] (05/02 13:33:24.383):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:33:24 (6FFFC350) -> Controller: This BES Agent is under control of BlackBerry Agent Controller
[30000] (05/02 13:33:24.383):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:33:24.383):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:33:32.398):{0x238} EventLog::ThreadProc: Received notification, processing...
[30000] (05/02 13:33:32.398):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:33:25 (6FFFB002) -> {StartNotifyThreadServer}: DBNS component not installed.
[30000] (05/02 13:33:32.398):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:33:25 (AFFF4F29) -> {patrickd@nebtekk.net} MAPIMailbox::CreateSearchFolder - Open Entry (0x80070005) failed
[30000] (05/02 13:33:32.398):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:33:25 (AFFF4EBA) -> User Patrick not started
[30000] (05/02 13:33:32.398):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:33:25 (6FFFC39F) -> 1 user(s) failed to initialize
[30000] (05/02 13:33:32.398):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:33:32.398):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:33:32.398):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:33:32.398):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:45:25.916):{0x238} EventLog::ThreadProc: Received notification, processing...
[30000] (05/02 13:45:25.916):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:45:25 (AFFF4F29) -> {patrickd@nebtekk.net} MAPIMailbox::CreateSearchFolder - Open Entry (0x80070005) failed
[30000] (05/02 13:45:25.916):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:45:25.932):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:45:25 (AFFF4EBA) -> User Patrick not started
[30000] (05/02 13:45:25.932):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:45:25 (6FFFC39F) -> 1 user(s) failed to initialize
[30000] (05/02 13:45:25.932):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:45:25.932):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:45:30.916):{0x238} EventLog::ThreadProc: Received notification, processing...
[30000] (05/02 13:46:25.822):{0x238} EventLog::ThreadProc: Received notification, processing...
[30000] (05/02 13:46:25.822):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:46:25 (AFFF4F29) -> {patrickd@nebtekk.net} MAPIMailbox::CreateSearchFolder - Open Entry (0x80070005) failed
[30000] (05/02 13:46:25.822):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:46:25.838):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:46:25 (AFFF4EBA) -> User Patrick not started
[30000] (05/02 13:46:25.838):{0x238} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent BES Agent 1 (Application Event Log on BES) | 05/02/2008 13:46:25 (6FFFC39F) -> 1 user(s) failed to initialize
[30000] (05/02 13:46:25.838):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:46:25.838):{0x764} Alarm::ThreadProc: Received an alarm message
[30000] (05/02 13:46:25.916):{0x238} EventLog::ThreadProc: Received notification, processing...



CTRL

UTF-8 encoded
[30000] (05/02 13:32:21.792):{0x830} Current Date: 2008/05/02
[30000] (05/02 13:32:21.792):{0x830} [DIAG] EVENT=Thread_report, THREADID=0x830, THREADNAME="DebugLogger"
[30000] (05/02 13:32:21.792):{0x830} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe
[30000] (05/02 13:32:21.792):{0x830} [ENV] Current Process logged on as: NEBTEK\besadmin, Start Time: May 02 2008 13:32:21, Uptime (seconds): 0
[30000] (05/02 13:32:21.792):{0x830} [ENV] Current Process id: 2080
[30000] (05/02 13:32:21.792):{0x830} [ENV] Computer Host Name: BES, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (05/02 13:32:21.792):{0x830} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 8
[30000] (05/02 13:32:21.792):{0x830} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (05/02 13:32:21.792):{0x830} [ENV] Processor Name String: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz
[30000] (05/02 13:32:21.792):{0x830} [ENV] Number of Processors: 1
[30000] (05/02 13:32:21.792):{0x830} [ENV] 37 percent of memory in use.
[30000] (05/02 13:32:21.792):{0x830} [ENV] Total size of physical memory: 1048012 KB
[30000] (05/02 13:32:21.792):{0x830} [ENV] Size of physical memory available: 656448 KB
[30000] (05/02 13:32:21.792):{0x830} [ENV] Size of the committed memory limit: 2529280 KB
[30000] (05/02 13:32:21.792):{0x830} [ENV] Size of available memory to commit: 2220380 KB
[30000] (05/02 13:32:21.792):{0x830} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (05/02 13:32:21.792):{0x830} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2079364 KB
[30000] (05/02 13:32:21.792):{0x830} [ENV] Total HD bytes: 21459722240, Total free bytes = 14433771520
[30000] (05/02 13:32:21.807):{0x830} [ENV] System up time: 0 days 00 hrs 02 mins 24 secs
[30000] (05/02 13:32:21.807):{0x830} [ENV] Local Time Zone: Central Daylight Time (GMT-06:00)
[30000] (05/02 13:32:21.807):{0x830} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (05/02 13:32:21.807):{0x830} [ENV] Local machine IP Address = 192.168.1.21
[30000] (05/02 13:32:21.807):{0x830} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.3959 (C:\WINDOWS\System32\mswsock.dll)
[30000] (05/02 13:32:21.807):{0x830} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9818.0
[30000] (05/02 13:32:21.807):{0x830} [ENV] MDAC version: 2.82.3959.0
[30000] (05/02 13:32:21.807):{0x830} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: System
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: smss.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: csrss.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: winlogon.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: services.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: lsass.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: spoolsv.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: msdtc.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: sqlservr.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: sqlwriter.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: VMwareService.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: svchost.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: alg.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: explorer.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: Setup.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: VMwareTray.exe
[30000] (05/02 13:32:21.807):{0x830} [ENV] Running Process: VMwareUser.exe
[30000] (05/02 13:32:21.823):{0x830} [ENV] Running Process: jusched.exe
[30000] (05/02 13:32:21.823):{0x830} [ENV] Running Process: oobechk.exe
[30000] (05/02 13:32:21.823):{0x830} [ENV] Running Process: mshta.exe
[30000] (05/02 13:32:21.823):{0x830} [ENV] Running Process: wmiprvse.exe
[30000] (05/02 13:32:21.823):{0x830} [ENV] Running Process: wuauclt.exe
[30000] (05/02 13:32:21.823):{0x830} [ENV] Running Process: wmiprvse.exe
[30000] (05/02 13:32:21.823):{0x830} [ENV] Running Process: BlackBerryController.exe
[30000] (05/02 13:32:21.823):{0x838} [DIAG] EVENT=Register_thread, THREADID=0x838, THREADNAME="TimerThread"
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry Controller Version 4.1.4.40
[30000] (05/02 13:32:21.901):{0x828} [ENV] BES Service Name: BlackBerry Controller
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry Dispatcher: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 4.1.4.3
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry Attachment Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 4.1.4.16
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry MDS Connection Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 4.1.4.19
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry Database Consistency Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\DBConsistency.exe, Version: 4.1.4.40
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry Policy Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\ITAdminServer.exe, Version: 4.1.4.21
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry Synchronization Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 4.1.4.15
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry Router: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 4.1.4.3
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry Controller: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 4.1.4.40
[30000] (05/02 13:32:21.901):{0x828} [ENV] BlackBerry Alert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 4.1.4.12
[50090] (05/02 13:32:21.901):{0x828} Starting BlackBerry Agent Controller Version 4.1.4.40
[30000] (05/02 13:32:22.026):{0x828} Found Dispatcher for server BES as 'BlackBerry Dispatcher' at \\127.0.0.1, PID=0
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart BES Agent(s) on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart Dispatcher(s) on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart Sync Server on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart Policy Server on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart MDS on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart Attachment Server on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart Router on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart DB Consistency on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart Instant Messanging on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart Instant Messanging Connector on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart MDS Services on crash
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will wait for WaitCount = 6 to restart BES Agent(s) on hung threads
[30000] (05/02 13:32:22.026):{0x828} [CFG] The number of BES Agent restarts is limited to 10 times per 24 hours
[20000] (05/02 13:32:22.026):{0x828} [CFG] Controller won't generate userdump files. Userdump.exe not found.
[30000] (05/02 13:32:22.026):{0x828} [CFG] No blackout period found for BES Agent restart on hung thread
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will restart agents that did not send 2 heartbeats in a row
[30000] (05/02 13:32:22.026):{0x828} [CFG] Controller will not track agents' SEND failures
[50092] (05/02 13:32:22.026):{0x828} BlackBerry Agent Controller Started
[30000] (05/02 13:32:22.026):{0x844} [DIAG] EVENT=Register_thread, THREADID=0x844, THREADNAME="LogReceiver"
[50000] (05/02 13:32:22.026):{0x844} Waiting for syslog messages on port 4070
[30000] (05/02 13:32:22.026):{0x848} [DIAG] EVENT=Register_thread, THREADID=0x848, THREADNAME="BESAgentController"
[30000] (05/02 13:32:22.026):{0x84C} [DIAG] EVENT=Register_thread, THREADID=0x84C, THREADNAME="TimerHealth"
[30000] (05/02 13:32:23.026):{0x848} Dispatcher state: Starting, PID=2172
[30000] (05/02 13:32:23.026):{0x848} Policy Service state: Stopped, PID=0
[30000] (05/02 13:32:23.026):{0x848} Router state: Running, PID=2128
[30000] (05/02 13:32:23.026):{0x848} Synchronization Service state: Stopped, PID=0
[30000] (05/02 13:32:23.026):{0x848} Attachment Service state: Stopped, PID=0
[30000] (05/02 13:32:23.026):{0x848} Database Consistency Service state: Stopped, PID=0
[30000] (05/02 13:32:24.073):{0x848} Dispatcher state: Running, PID=2172
[30000] (05/02 13:32:24.151):{0x848} Policy Service state: Starting, PID=2444
[30000] (05/02 13:32:25.182):{0x848} Policy Service state: Running, PID=2444
[30000] (05/02 13:32:26.198):{0x848} Attachment Service state: Starting, PID=2556
[30000] (05/02 13:32:27.401):{0x848} Synchronization Service state: Starting, PID=0
[30000] (05/02 13:32:27.401):{0x848} Attachment Service state: Running, PID=2556
[30000] (05/02 13:32:32.744):{0x848} Synchronization Service state: Running, PID=3084
[30000] (05/02 13:33:24.023):{0x848} 'BES': controlling 1 agents (1)
[30000] (05/02 13:33:24.023):{0x848} 'BES' agent 1 started as process 4588
[30000] (05/02 13:33:24.367):{0x848} 'BES' agent 1: UDP log port is 4085
[30000] (05/02 13:42:22.011):{0x838} Performing system health check (BlackBerry Controller Version 4.1.4.40)

MAGT

UTF-8 encoded
[30000] (05/02 13:33:24.101):{0x11FC} Current Date: 2008/05/02
[30000] (05/02 13:33:24.101):{0x11FC} [DIAG] EVENT=Thread_report, THREADID=0x11FC, THREADNAME="DebugLogger"
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Current Process logged on as: NEBTEK\besadmin, Start Time: May 02 2008 13:33:24, Uptime (seconds): 0
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Current Process id: 4588
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Computer Host Name: BES, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 8
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Processor Name String: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Number of Processors: 1
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] 52 percent of memory in use.
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Total size of physical memory: 1048012 KB
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Size of physical memory available: 501600 KB
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Size of the committed memory limit: 2529280 KB
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Size of available memory to commit: 1942964 KB
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2059936 KB
[30000] (05/02 13:33:24.101):{0x11FC} [ENV] Total HD bytes: 21459722240, Total free bytes = 14433185792
[30000] (05/02 13:33:24.117):{0x11FC} [ENV] System up time: 0 days 00 hrs 03 mins 26 secs
[30000] (05/02 13:33:24.117):{0x11FC} [ENV] Local Time Zone: Central Daylight Time (GMT-06:00)
[30000] (05/02 13:33:24.117):{0x11FC} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (05/02 13:33:24.117):{0x11FC} [ENV] Local machine IP Address = 192.168.1.21
[30000] (05/02 13:33:24.117):{0x11FC} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.3959 (C:\WINDOWS\System32\mswsock.dll)
[30000] (05/02 13:33:24.117):{0x11FC} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9818.0
[30000] (05/02 13:33:24.117):{0x11FC} [ENV] MDAC version: 2.82.3959.0
[30000] (05/02 13:33:24.117):{0x11FC} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: System
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: smss.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: csrss.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: winlogon.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: services.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: lsass.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: svchost.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: svchost.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: svchost.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: svchost.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: svchost.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: spoolsv.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: msdtc.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: svchost.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: sqlservr.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: svchost.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: sqlwriter.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: VMwareService.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: svchost.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: alg.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: explorer.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: VMwareTray.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: VMwareUser.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: jusched.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: wmiprvse.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: wuauclt.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: wmiprvse.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BlackBerryController.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BlackberryRouter.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BlackBerryDispatcher.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: bmds.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: ITAdminServer.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BBAttachServer.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BBConvert.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BBConvert.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BBConvert.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BBConvert.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BlackBerrySyncServer.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BESAlert.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: SMBbbmgrw32.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: RIMDeviceManager.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BbDevMgr.exe
[30000] (05/02 13:33:24.133):{0x11FC} [ENV] Running Process: BlackBerryAgent.exe
[40000] (05/02 13:33:24.133):{0x11FC} [DIAG] EVENT=Syslog_connected, EVENTMSG="Connected to 127.0.0.1"
[30000] (05/02 13:33:24.133):{0x1200} [DIAG] EVENT=Register_thread, THREADID=0x1200, THREADNAME="TimerThread"
[40000] (05/02 13:33:24.133):{0x1200} [DEBUG] EVENTMSG="TimerThread thread started"
[40000] (05/02 13:33:24.133):{0x11FC} [DIAG] EVENT=Syslog_connected, EVENTMSG="Connected to 127.0.0.1"
[50076] (05/02 13:33:24.211):{0x11F0} Starting BlackBerry Mailbox Agent 1 for Server BES - Version 4.1.4.40
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] MAPI32.DLL: C:\WINDOWS\system32\MAPI32.dll, Version: 6.5.7974.0
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] CDO.DLL: C:\WINDOWS\system32\cdo.dll, Version: 6.5.7974.0
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] Global Catalog Server (GCS) from the BlackBerry MAPI profile: dc1.nebtek.local
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] Microsoft Management Console (MMC): C:\WINDOWS\system32\mmc.exe, Version: 5.2.3790.3959
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BlackBerry Mailbox Agent 1 - BESX Version 4.1.4.40
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BES Service Name: BlackBerry Mailbox Agent
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BlackBerry Dispatcher: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 4.1.4.3
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BlackBerry Attachment Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 4.1.4.16
[30000] (05/02 13:33:24.211):{0x1204} [DIAG] EVENT=Register_thread, THREADID=0x1204, THREADNAME="ExtUDPLogThread"
[50049] (05/02 13:33:24.211):{0x1204} Waiting for external UDP log messages on port 4085
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BlackBerry MDS Connection Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 4.1.4.19
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BlackBerry Database Consistency Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\DBConsistency.exe, Version: 4.1.4.40
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BlackBerry Policy Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\ITAdminServer.exe, Version: 4.1.4.21
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BlackBerry Synchronization Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 4.1.4.15
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BlackBerry Router: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 4.1.4.3
[30000] (05/02 13:33:24.211):{0x11F0} [ENV] BlackBerry Controller: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 4.1.4.40
[30000] (05/02 13:33:24.226):{0x11F0} [ENV] BlackBerry Alert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 4.1.4.12
[30000] (05/02 13:33:24.226):{0x11F0} [ENV] [DB] SQLServer hostname: BES, Database name: BESMgmt
[41120] (05/02 13:33:24.226):{0x11F0} [CFG] Address Lookup is enabled
[41122] (05/02 13:33:24.226):{0x11F0} [CFG] LDAP search is disabled, LDAP PIM search is disabled, LDAP ALP search is disabled
[41123] (05/02 13:33:24.226):{0x11F0} [CFG] Using up to 10 external CDO Helpers in keep-alive mode
[41124] (05/02 13:33:24.226):{0x11F0} [CFG] AddOwnerApptID is disabled
[41125] (05/02 13:33:24.226):{0x11F0} [CFG] SetLocaleIDs is disabled
[40532] (05/02 13:33:24.226):{0x11F0} [CFG] vCard conversion support has been enabled
[40892] (05/02 13:33:24.226):{0x11F0} [CFG] GlobalRescan config: messaging:O, calendar:O, pim:O
[30221] (05/02 13:33:24.320):{0x11F0} BES Cryptographic Kernel module is initialized and working properly
[40344] (05/02 13:33:24.320):{0x11F0} Service is ready to accept SNMP Requests
[45009] (05/02 13:33:24.320):{0x11F0} More cache hit rate: 0.0%, requests: 0, adds: 0, size: 0.0/10.0 Mb
[45014] (05/02 13:33:24.320):{0x11F0} ExtMore cache hit rate: 0.0%, requests: 0, adds: 0, size: 0/20000
[30054] (05/02 13:33:24.320):{0x11F0} Starting Message System
[30055] (05/02 13:33:24.320):{0x11F0} Using MAPI profile BlackBerryServer
[40206] (05/02 13:33:24.336):{0x11F0} MailboxManager::SubsystemInitialize - Using MAPI profile 'BlackBerryServer'
[50000] (05/02 13:33:24.367):{0x1204} Controller: This BES Agent is under control of BlackBerry Agent Controller
[30057] (05/02 13:33:24.398):{0x11F0} ON EXCHANGE SERVER DCEX
[30183] (05/02 13:33:24.398):{0x11F0} ****** The SharedMemMaxSize registry key in SOFTWARE\Microsoft\Windows Messaging Subsystem = 8388608 ******
[30183] (05/02 13:33:24.398):{0x11F0} ****** The SharedMemMaxSize registry key in SOFTWARE\Microsoft\Windows Messaging Subsystem\Applications\BlackBerryAgent = 8388608 ******
[30183] (05/02 13:33:24.398):{0x11F0} ****** The SharedMemMaxSize registry key in SOFTWARE\Microsoft\Windows Messaging Subsystem\Applications\DBConsistency = 8388608 ******
[30183] (05/02 13:33:24.398):{0x11F0} ****** The SharedMemMaxSize registry key in SOFTWARE\Microsoft\Windows Messaging Subsystem\Applications\exmgmt = 8388608 ******
[30183] (05/02 13:33:24.398):{0x11F0} ****** The SharedMemMaxSize registry key in SOFTWARE\Microsoft\Windows Messaging Subsystem\Applications\mmc = 8388608 ******
[30058] (05/02 13:33:24.398):{0x11F0} Starting Database
[40000] (05/02 13:33:24.711):{0x11F0} ConnectionPool: Created pool of 20 connections
[30000] (05/02 13:33:24.711):{0x11F0} [ENV] [DB] Connection String = Server=BES;Database=BESMgmt;Trusted_Connection=Yes
[30000] (05/02 13:33:24.711):{0x11F0} [ENV] [DB] DBMS Name = Microsoft SQL Server; DBMS Version = 09.00.3042; Provider Name = sqloledb.dll; Provider Friendly Name = Microsoft OLE DB Provider for SQL Server; OLE DB Version = 02.70; Provider Version = 08.10.3959
[35019] (05/02 13:33:24.711):{0x11F0} [ENV] [DB] Database Schema Version: 4.1.4 <4.1.2.2007.04.11>
[40682] (05/02 13:33:24.742):{0x11F0} AddPagerToList(Patrick) - UserId=1
[30231] (05/02 13:33:24.851):{0x11F0} 3DES encryption keys are ENABLED on this server
[30231] (05/02 13:33:24.851):{0x11F0} AES256 encryption keys are ENABLED on this server
[45058] (05/02 13:33:24.883):{0x11F0} {StartNotifyThreadServer}: DBNS component not installed.
[30302] (05/02 13:33:24.898):{0x11F0} OTAFM hard-delete server support is disabled
[30283] (05/02 13:33:24.930):{0x11F0} Wireless Email Reconciliation is ENABLED. Server Support bitmask: 207
[30287] (05/02 13:33:24.930):{0x11F0} S/MIME is DISABLED, state bitmask=0x0
[30059] (05/02 13:33:24.930):{0x11F0} Loading Global Stats
[30060] (05/02 13:33:24.930):{0x11F0} Msgs Forwarded 0
[30061] (05/02 13:33:24.930):{0x11F0} Msgs Sent 0
[30062] (05/02 13:33:24.930):{0x11F0} Msgs Expired 0
[30063] (05/02 13:33:24.930):{0x11F0} Msgs Filtered 0
[40420] (05/02 13:33:24.930):{0x11F0} Loading message processing DLLs
[30000] (05/02 13:33:24.930):{0x1224} [DIAG] EVENT=Register_thread, THREADID=0x1224, THREADNAME="GlobalStatsThread"
[40722] (05/02 13:33:24.930):{0x1224} Global stats timer set to 15 seconds
[40723] (05/02 13:33:24.930):{0x1224} User stats timer set to 60 seconds
[30150] (05/02 13:33:24.945):{0x11F0} Successfully loaded C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BBAttachBESExtension.dll, Events=000D, Extensions=doc|dot|xls|pdf|ppt|pps|wpd|zip|txt|htm |html|bmp|jpg|jpeg|gif|png|tif|tiff|wav|wmf|rtf|mp 3|docx|dotx|xlsx|pptx|ppsx
[30000] (05/02 13:33:24.945):{0x11F0} [BIPP] Starting client 'BlackBerry Enterprise Server [BlackBerryAgent Version 4.1.4.40] - BES [MAGT] - Exchange' with UID S62434619_001
[35001] (05/02 13:33:24.945):{0x11F0} [BIPP] Using AES256 encryption for BIPP Client
[40216] (05/02 13:33:24.945):{0x11F0} Using SRP Transport
[30000] (05/02 13:33:24.945):{0x11F0} ADO ConnectionTimeout value = 30s
[41169] (05/02 13:33:24.976):{0x11F0} GetMDSStats: no data for BES
[40748] (05/02 13:33:24.976):{0x11F0} License total: 1
[30000] (05/02 13:33:24.992):{0x122C} [DIAG] EVENT=Register_thread, THREADID=0x122C, THREADNAME="BIPPa_ClientSessionReceiver"
[40000] (05/02 13:33:24.992):{0x122C} BIPPa_ClientSessionReceiver thread Id=0x122C, Handle=0x5C8
[30000] (05/02 13:33:24.992):{0x1230} [DIAG] EVENT=Register_thread, THREADID=0x1230, THREADNAME="BIPPa_ClientSession"
[40000] (05/02 13:33:24.992):{0x1230} BIPPa_ClientSession thread Id=0x1230, Handle=0x5CC
[45001] (05/02 13:33:24.992):{0x1230} [BIPP] Connecting to "localhost"
[40000] (05/02 13:33:24.992):{0x1230} BIPPaClient::Connect: Found 1 addresses for host "localhost"
[40000] (05/02 13:33:24.992):{0x1230} BIPPaClient::Connect: Host "localhost" @ [127.0.0.1]
[40000] (05/02 13:33:24.992):{0x1230} BIPPaClient::Connect: Trying "localhost" @ [127.0.0.1]
[30064] (05/02 13:33:25.023):{0x11F0} BlackBerry Mailbox Agent 1 for Server BES started
[30000] (05/02 13:33:25.023):{0x11F0} [ENV] EMSMDB32.DLL: C:\WINDOWS\system32\EMSMDB32.DLL, Version: 6.5.7974.0
[30000] (05/02 13:33:25.023):{0x11F0} [ENV] Server DN: /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=DCEX
[30000] (05/02 13:33:25.023):{0x11F0} [ENV] SRP Routing Info: S62434619
[40000] (05/02 13:33:25.039):{0x1230} BIPPaClient::Authenticate: Authentication successful
[40000] (05/02 13:33:25.039):{0x1230} [BIPP] Send info, Features=0x00000001
[40000] (05/02 13:33:25.039):{0x1230} [SRP] Send info, ComplianceLevel=0x05
[40000] (05/02 13:33:25.039):{0x1230} [BIPP] Send info, Reason=2
[30294] (05/02 13:33:25.039):{0x1230} [BIPPa] Connection established
[30000] (05/02 13:33:25.055):{0x1234} [DIAG] EVENT=Register_thread, THREADID=0x1234, THREADNAME="SCS"
[30047] (05/02 13:33:25.055):{0x1234} Calendar synchronization has been enabled
[30049] (05/02 13:33:25.055):{0x1234} Starting handhelds
[30000] (05/02 13:33:25.055):{0x1238} [DIAG] EVENT=Register_thread, THREADID=0x1238, THREADNAME="BIPPa_ClientReceiver"
[40000] (05/02 13:33:25.055):{0x1238} BIPPa_ClientReceiver thread Id=0x1238, Handle=0x680
[40000] (05/02 13:33:25.055):{0x122C} [BIPP] CONFIG received
[40000] (05/02 13:33:25.055):{0x122C} [BIPP] Received datagram, Tag=1073741823
[40000] (05/02 13:33:25.055):{0x122C} Processed ESP_CONFIG from Dispatcher, Tag=1073741823
[30000] (05/02 13:33:25.070):{0x123C} [DIAG] EVENT=Register_thread, THREADID=0x123C, THREADNAME="StarterThread"
[30041] (05/02 13:33:25.070):{0x123C} Starting handheld for Patrick
[40704] (05/02 13:33:25.070):{0x123C} MAPIMailbox::MAPIMailbox(2) ServerDN=/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=DCEX/cn=Microsoft Private MDB, MailboxDN=/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=patrick
[30000] (05/02 13:33:25.070):{0x1240} [DIAG] EVENT=Register_thread, THREADID=0x1240, THREADNAME="StarterThread"
[30000] (05/02 13:33:25.070):{0x1244} [DIAG] EVENT=Register_thread, THREADID=0x1244, THREADNAME="StarterThread"
[30000] (05/02 13:33:25.070):{0x1248} [DIAG] EVENT=Register_thread, THREADID=0x1248, THREADNAME="StarterThread"
[30000] (05/02 13:33:25.070):{0x124C} [DIAG] EVENT=Register_thread, THREADID=0x124C, THREADNAME="StarterThread"
[40739] (05/02 13:33:25.070):{0x123C} MAPIMailbox::MAPIMailbox(2) - ResolveName[1] success for DisplayName='/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=patrick'
[40204] (05/02 13:33:25.070):{0x123C} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'
[40430] (05/02 13:33:25.117):{0x123C} {patrickd@nebtekk.net} MAPIMailbox::MAPIMailbox(2) - Mailbox opened on session 0x01342610 (DCEX)
[20265] (05/02 13:33:25.117):{0x123C} {patrickd@nebtekk.net} MAPIMailbox::CreateSearchFolder - Open Entry (0x80070005) failed
[40205] (05/02 13:33:25.117):{0x123C} MailboxManager::CloseMailboxSession - closing session
[20154] (05/02 13:33:25.117):{0x123C} User Patrick not started
[30362] (05/02 13:33:25.555):{0x1234} This agent will handle 1 user(s)
[30000] (05/02 13:33:25.555):{0x1234} Optimize ThreadPools, total number of started users 0
[40413] (05/02 13:33:25.555):{0x1234} Before optimization: total number of worker threads 0, where 0 non-removable
[40417] (05/02 13:33:25.555):{0x1234} After optimization: total number of worker threads 0, where 0 non-removable
[40748] (05/02 13:33:25.555):{0x1234} License total: 1
[30050] (05/02 13:33:25.555):{0x1234} All handhelds started
[50079] (05/02 13:33:25.555):{0x1234} 1 user(s) failed to initialize
[30000] (05/02 13:33:25.555):{0x1250} [DIAG] EVENT=Register_thread, THREADID=0x1250, THREADNAME="TimerHealth"
[40000] (05/02 13:34:25.067):{0x1230} [BIPP] Ping 0 sent
[40000] (05/02 13:34:25.067):{0x122C} [BIPP] PingResponse 0 received
[40000] (05/02 13:34:25.599):{0x1234} Configuration changed for BlackBerry Server BES
[40000] (05/02 13:35:25.065):{0x1230} [BIPP] Ping 1 sent
[40000] (05/02 13:35:25.065):{0x122C} [BIPP] PingResponse 1 received
[40000] (05/02 13:36:25.063):{0x1230} [BIPP] Ping 2 sent
[40000] (05/02 13:36:25.063):{0x122C} [BIPP] PingResponse 2 received
[40000] (05/02 13:37:25.062):{0x1230} [BIPP] Ping 3 sent
[40000] (05/02 13:37:25.062):{0x122C} [BIPP] PingResponse 3 received
[40000] (05/02 13:38:25.061):{0x1230} [BIPP] Ping 4 sent
[40000] (05/02 13:38:25.061):{0x122C} [BIPP] PingResponse 4 received
[40000] (05/02 13:39:25.060):{0x1230} [BIPP] Ping 5 sent
[40000] (05/02 13:39:25.060):{0x122C} [BIPP] PingResponse 5 received
[40000] (05/02 13:40:25.059):{0x1230} [BIPP] Ping 6 sent
[40000] (05/02 13:40:25.059):{0x122C} [BIPP] PingResponse 6 received
[40000] (05/02 13:41:25.058):{0x1230} [BIPP] Ping 7 sent
[40000] (05/02 13:41:25.058):{0x122C} [BIPP] PingResponse 7 received
[40000] (05/02 13:42:25.058):{0x1230} [BIPP] Ping 8 sent
[40000] (05/02 13:42:25.058):{0x122C} [BIPP] PingResponse 8 received
[30181] (05/02 13:43:25.057):{0x1200} Performing system health check (BlackBerry Mailbox Agent 1 - BESX Version 4.1.4.40)
[40360] (05/02 13:43:25.057):{0x1200} [BIPPa] Health: QSize=0, intMap=0
[40000] (05/02 13:43:25.057):{0x1230} [BIPP] Ping 9 sent
[40000] (05/02 13:43:25.057):{0x122C} [BIPP] PingResponse 9 received
[40000] (05/02 13:44:25.057):{0x1230} [BIPP] Ping 10 sent
[40000] (05/02 13:44:25.057):{0x122C} [BIPP] PingResponse 10 received
[45009] (05/02 13:44:25.619):{0x1234} More cache hit rate: 0.0%, requests: 0, adds: 0, size: 0.0/10.0 Mb
[45014] (05/02 13:44:25.619):{0x1234} ExtMore cache hit rate: 0.0%, requests: 0, adds: 0, size: 0/20000
[40000] (05/02 13:45:25.057):{0x1230} [BIPP] Ping 11 sent
[40000] (05/02 13:45:25.057):{0x122C} [BIPP] PingResponse 11 received
[30046] (05/02 13:45:25.650):{0x1234} ScanGAL: Detected a mailbox move or key property change for user: Patrick
[40448] (05/02 13:45:25.650):{0x1234} Adding a new stopper thread to have 1 in total
[30000] (05/02 13:45:25.650):{0x1348} [DIAG] EVENT=Register_thread, THREADID=0x1348, THREADNAME="StopperThread"
[30045] (05/02 13:45:25.650):{0x1348} Stopping handheld for Patrick
[30217] (05/02 13:45:25.713):{0x1348} Restarting account for Patrick...
[30041] (05/02 13:45:25.713):{0x1234} Starting handheld for Patrick
[40704] (05/02 13:45:25.713):{0x1234} MAPIMailbox::MAPIMailbox(2) ServerDN=/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=DCEX/cn=Microsoft Private MDB, MailboxDN=/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=patrick
[40739] (05/02 13:45:25.728):{0x1234} MAPIMailbox::MAPIMailbox(2) - ResolveName[1] success for DisplayName='/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=patrick'
[40204] (05/02 13:45:25.728):{0x1234} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'
[40430] (05/02 13:45:25.744):{0x1234} {patrickd@nebtekk.net} MAPIMailbox::MAPIMailbox(2) - Mailbox opened on session 0x01342610 (DCEX)
[20265] (05/02 13:45:25.760):{0x1234} {patrickd@nebtekk.net} MAPIMailbox::CreateSearchFolder - Open Entry (0x80070005) failed
[40205] (05/02 13:45:25.760):{0x1234} MailboxManager::CloseMailboxSession - closing session
[20154] (05/02 13:45:25.760):{0x1234} User Patrick not started
[50079] (05/02 13:45:25.760):{0x1234} 1 user(s) failed to initialize
[30362] (05/02 13:45:25.760):{0x1234} This agent will handle 1 user(s)
[30000] (05/02 13:45:25.760):{0x1234} Optimize ThreadPools, total number of started users 0
[40413] (05/02 13:45:25.760):{0x1234} Before optimization: total number of worker threads 0, where 0 non-removable
[40417] (05/02 13:45:25.760):{0x1234} After optimization: total number of worker threads 0, where 0 non-removable
[40000] (05/02 13:46:25.072):{0x1230} [BIPP] Ping 12 sent
[40000] (05/02 13:46:25.072):{0x122C} [BIPP] PingResponse 12 received
[30053] (05/02 13:46:25.697):{0x1234} Retry start for user: /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=patrick
[30041] (05/02 13:46:25.697):{0x1234} Starting handheld for Patrick
[40704] (05/02 13:46:25.697):{0x1234} MAPIMailbox::MAPIMailbox(2) ServerDN=/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=DCEX/cn=Microsoft Private MDB, MailboxDN=/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=patrick
[40739] (05/02 13:46:25.697):{0x1234} MAPIMailbox::MAPIMailbox(2) - ResolveName[1] success for DisplayName='/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=patrick'
[40204] (05/02 13:46:25.713):{0x1234} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'
[40430] (05/02 13:46:25.728):{0x1234} {patrickd@nebtekk.net} MAPIMailbox::MAPIMailbox(2) - Mailbox opened on session 0x01342610 (DCEX)
[20265] (05/02 13:46:25.760):{0x1234} {patrickd@nebtekk.net} MAPIMailbox::CreateSearchFolder - Open Entry (0x80070005) failed
[40205] (05/02 13:46:25.760):{0x1234} MailboxManager::CloseMailboxSession - closing session
[20154] (05/02 13:46:25.775):{0x1234} User Patrick not started
[50079] (05/02 13:46:25.775):{0x1234} 1 user(s) failed to initialize
[40000] (05/02 13:47:25.088):{0x1230} [BIPP] Ping 13 sent
[40000] (05/02 13:47:25.088):{0x122C} [BIPP] PingResponse 13 received
[40000] (05/02 13:48:25.101):{0x1230} [BIPP] Ping 14 sent
[40000] (05/02 13:48:25.101):{0x122C} [BIPP] PingResponse 14 received
[40000] (05/02 13:49:25.099):{0x1230} [BIPP] Ping 15 sent
[40000] (05/02 13:49:25.099):{0x122C} [BIPP] PingResponse 15 received
[40000] (05/02 13:50:25.096):{0x1230} [BIPP] Ping 16 sent
[40000] (05/02 13:50:25.096):{0x122C} [BIPP] PingResponse 16 received
[40000] (05/02 13:51:25.109):{0x1230} [BIPP] Ping 17 sent
[40000] (05/02 13:51:25.109):{0x122C} [BIPP] PingResponse 17 received



What does this line mean:


MAPIMailbox::CreateSearchFolder - Open Entry (0x80070005) failed



Thank you very much in advance.

patrickd26 05-02-2008 02:11 PM

One more piece of info that might help. Here are the results of IEMSTEST:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\besadmin>cd C:\Program Files\Research In Motion\BlackB
erry Enterprise Server\Utility

C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility>iemstes
t
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers
ion 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - BESAdmin.
Opening message store for Patrick using /o=First Organization/ou=Exchange Ad
ministrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=patrick /o=First Organizat
ion/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Serve
rs/cn=DCEX/cn=Microsoft Private MDB.
Patrick's Mailbox opened successfully.
Root Folder opened successfully.
Failed to create a folder in Patrick's mailbox.

C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility>

patrickd26 05-02-2008 02:21 PM

Here's the result of get-mailboxserver dcex | get-ADpermission -user BESAdmin | Format-List

User : NEBTEK\BESAdmin
Identity : DCEX
Deny : False
AccessRights : {Self, WriteProperty, GenericRead}
ExtendedRights :
IsInherited : False
Properties :
ChildObjectTypes :
InheritedObjectType :
InheritanceType : All

User : NEBTEK\BESAdmin
Identity : DCEX
Deny : False
AccessRights : {ExtendedRight}
ExtendedRights : {ms-Exch-Store-Admin}
IsInherited : False
Properties :
ChildObjectTypes :
InheritedObjectType :
InheritanceType : All

User : NEBTEK\BESAdmin
Identity : DCEX
Deny : False
AccessRights : {ExtendedRight}
ExtendedRights : {Receive-As}
IsInherited : False
Properties :
ChildObjectTypes :
InheritedObjectType :
InheritanceType : All

User : NEBTEK\BESAdmin
Identity : DCEX
Deny : False
AccessRights : {ExtendedRight}
ExtendedRights : {Send-As}
IsInherited : False
Properties :
ChildObjectTypes :
InheritedObjectType :
InheritanceType : All

patrickd26 05-02-2008 04:55 PM

I ended up finding another user with the same issue and the resolution was to re-run the following command:


add-exchangeadministrator BESAdmin2 -role ViewOnlyAdmin

Get-mailboxserver MAILSERVERNAME | add-adpermission ľuser BESAdmin -accessrights GenericRead, GenericWrite -extendedrights Send-As, Receive-As, ms-Exch-Store-Admin
Reply With Quote


So, I am up and running now. Thanks!!!

kapasaca 05-06-2008 05:12 AM

that was the obvious thing to do yes, considering the following:

rs/cn=DCEX/cn=Microsoft Private MDB.
Patrick's Mailbox opened successfully.
Root Folder opened successfully.
Failed to create a folder in Patrick's mailbox.

it had to be a rights issue.


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