05-03-2008, 07:18 AM
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| | Blackberry Maintenance Notifications
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The blackberry services were down for 4 hours on May 3rd, 2AM to 6 AM CST for the US region.
Apparently, RIM was doing a scheduled maintenance which I only got to know from the IVR when I called Tech Support.
Well, after waiting for an hour for assistance I was told that RIM only informs customers who have TX5 support(we have TX2) as they have signed a Non-disclosure agreement. Does anybody know what's the deal with NDA and notifications?