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Old 05-03-2008, 06:18 AM   #1 (permalink)
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The blackberry services were down for 4 hours on May 3rd, 2AM to 6 AM CST for the US region.

Apparently, RIM was doing a scheduled maintenance which I only got to know from the IVR when I called Tech Support.

Well, after waiting for an hour for assistance I was told that RIM only informs customers who have TX5 support(we have TX2) as they have signed a Non-disclosure agreement. Does anybody know what's the deal with NDA and notifications?
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Old 05-03-2008, 06:25 AM   #2 (permalink)
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^^true. The deal is just that, however i believe the notifictions might come with TX4 and 5 levels.

News of this scheduled maintenance was posted here on this forum a week ago
http://www.blackberryforums.com/gene...?highlight=3rd
and on -= Dataoutages.com =-

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Last edited by JSanders : 05-03-2008 at 06:29 AM.
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Old 05-03-2008, 08:01 AM   #3 (permalink)
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Old 05-03-2008, 05:08 PM   #4 (permalink)
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Quote:
Originally Posted by JSanders View Post
^^true. The deal is just that, however i believe the notifictions might come with TX4 and 5 levels.

News of this scheduled maintenance was posted here on this forum a week ago
http://www.blackberryforums.com/gene...?highlight=3rd
and on -= Dataoutages.com =-

Welcome to the BBForums.
Correct Tx4 and Tx5 get it fo' free
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