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Old 05-05-2008, 12:08 PM   #1 (permalink)
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Default Calendar not syncing in!

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Blackberry Professional Software
Blackberry Manager 4.1.4.15
Blackberry model 8830 / Sprint
Exchange Server 2003/SP2 (part of SBS2003)
All installed on same server.

New Installation, New Device. Ran thru initialization okay, contacts, memos, tasks are syncing correctly both way, but my BB calendar is empty - no calendar items synced OUT. But appts that I make on the BB correctly sync in. Here's a snippet from the log immediately following my entering a new appt on my Outlook 2007:

[40267] (05/05 12:55:57.031):{0x116C} {chieff@softskills.com} Starting calendar rescan
[40701] (05/05 12:55:57.031):{0x116C} {chieff@softskills.com} Calendar rescan completed
[40000] (05/05 12:56:08.281):{0xCAC} [BIPP] Ping 853 sent
[40000] (05/05 12:56:08.281):{0x1700} [BIPP] PingResponse 853 received
[40373] (05/05 12:56:35.765):{0xF20} {chieff@softskills.com} Queuing notification of modified appointment (external). EntryId=17868 (delay processing 2 seconds)
[40465] (05/05 12:56:35.765):{0x116C} {chieff@softskills.com} Get source key for this MAPI object, EntryId=17868
[30000] (05/05 12:56:37.781):{0x116C} {chieff@softskills.com}-DoCalendarPacketProcessing-Tag=17868 Send calendar optimization packet to device
[40000] (05/05 12:56:37.796):{0x116C} {chieff@softskills.com}-GetRIMApptParent- start time is Mon May 05 14:00:00 2008
[40000] (05/05 12:56:37.828):{0x116C} {chieff@softskills.com}-GetRIMApptParent- Generate a new RefID=-1354875006
[40000] (05/05 12:56:37.875):{0x116C} {chieff@softskills.com}-UpdateStateRecord-Create a new state record for RefID=-1354875006 Source key is D6C45764D527394B885215D2BAB60E81000000006424
[30000] (05/05 12:56:37.875):{0x116C} {chieff@softskills.com}-GetRIMApptParent- Returned Parent RefID=-1354875006 Status=Parent been modified
[30000] (05/05 12:56:37.875):{0x116C} {chieff@softskills.com}-GetRIMCalendar-Entry tag =17868 Returned only parent RefID=-1354875006
[40000] (05/05 12:56:37.890):{0x116C} {chieff@softskills.com}-CalendarPacketProcessOptimization- Queuing parent or simple appointment , RefId=-1354875006, EntryId=17868
[30066] (05/05 12:56:37.890):{0x116C} Total Msgs Pending 1
[30192] (05/05 12:56:37.890):{0x116C} {chieff@softskills.com} Sending appointment to device, size=109, EntryId=17868, RefId=-1354875006, TransactionId=-937531495, Tag=303
[40279] (05/05 12:56:37.890):{0x116C} {chieff@softskills.com} SubmitToRelaySendQ, Tag=303
[40000] (05/05 12:56:37.890):{0xCAC} [BIPP] Send data, Tag=303
[40000] (05/05 12:56:40.890):{0x1700} [BIPP] Received status DELIVERED, Tag=303
[30097] (05/05 12:56:40.890):{0x116C} {chieff@softskills.com} Message has been delivered to device, Tag=303, EntryId=17868
[30066] (05/05 12:56:40.906):{0x116C} Total Msgs Pending 0
[30247] (05/05 12:57:11.906):{0x9CC} Server stats - Msgs: Forwarded 80, Sent 3, Pending 0, Expired 0, Filtered 0
[30181] (05/05 12:57:26.906):{0x14E4} Performing system health check (BlackBerry Mailbox Agent 1 - BESX Version 4.1.4.40)
[40360] (05/05 12:57:26.906):{0x14E4} [BIPPa] Health: QSize=0, intMap=0

I've seen any number of postings here about calendars syncing out but not in, I've got the opposite problem.

Any help appreciated,
TIA,
Kevin
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Old 05-05-2008, 12:16 PM   #2 (permalink)
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what is your CDO.dll version on both your exch and bes servers?

Jeff
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Old 05-05-2008, 12:25 PM   #3 (permalink)
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Thanks for responding, Jeff, BES & Exchange are on the same server:
The only copy was in C:\Program Files\Exchsrvr\bin - 6.5.7651.61
I re-registered it.

I copied that file to:
C:\Windows\System32 - (6.5.7651.61)
But did not register it.

Kevin
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Old 05-05-2008, 12:32 PM   #4 (permalink)
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Update...

Okay, I'm now getting new calendar entries (Outlook -> BB) for the first time, not getting anything that was pre-existing.

I've made several changes and can't narrow down to what changed. I did go into my spring.blackberry.com email account and setup my account there.
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