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Old 05-06-2008, 10:17 AM   #1 (permalink)
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Hey Everyone...

I recently went up to 4.1.5. And i'm wondering if it has a section where I can sort by free memory on my BB's. I have a user that I guess runs out of space and (the phone) removes emails and a few other things to free space. I created a reinstall package to remove some vendor install files but I have no way right now to be able to sort people by who needs space the most?

Any ideas on this... or do I need to go third party?


Chris
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Old 05-06-2008, 12:00 PM   #2 (permalink)
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I'm not sure if this applies to BES for Lotus, but with BES for Exchange you can open the properties of any user, click on BlackBerry Device (read-only) -> Status.

This will show the unit's available memory at the time of the last status update.
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Old 05-06-2008, 12:19 PM   #3 (permalink)
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I think he wants to be able to sort from that value. If you have 1,000+ users, you don't want to have to check each one. I think your going to have to find a third party tool, I am only able to sort total memory, not used or free memory.
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Old 05-06-2008, 01:10 PM   #4 (permalink)
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Ok.. for some reason I didn't see the status option in my BES. That's half-way there.

But for some reason most of these have really low available memory.. and a very old check in date. Like mine right now has about 18 meg free ... but my bes says 4/14 I had 8kb.

Can I update this by resending out service books or something? And is there a way for me to set this up to poll on a certain interval?
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Old 05-07-2008, 12:30 PM   #5 (permalink)
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Well you had 8mb on 4/14. That is a typo in sp5. Not sure about the polling interval.

EDIT - All of mine have checked in today between 10:30 and 11am EST this morning. That was just about 2 hours ago. i have never made a change to any type of polling so it should be default. I will keep an eye on it to see if it changes.
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Last edited by TreeDude : 05-07-2008 at 12:34 PM. Reason: more info
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Old 05-12-2008, 02:33 PM   #6 (permalink)
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Ok so what's really strange with this... is the there are two distinct check in times in my BES. I have maybe like 25% that check in every day. And everyone else checked in last month on a specific day. Really weird.
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