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Old 05-08-2008, 10:57 AM   #1 (permalink)
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I know PIN and SMS messages can be logged ein BES 4.1, but is it possible to to log based on group membership, either with the native priduct, or with an addon product such as Retain?
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Old 05-08-2008, 11:00 AM   #2 (permalink)
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Can you be more specific in your request? What do you mean by 'log based on group membership'?

Basically, logging is controlled by the IT Policy. Based on users who have that enabled in their policy, you're able to log certain individuals and exclude others.
All logging will be written to the same log file though.
You can't have separate log files for different users/groups.
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Old 05-08-2008, 11:12 AM   #3 (permalink)
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By grop membership, I mean any logical group mechnism. My cient wants only a subset on BES users to be logged (for legal SEC compliance), and not the entire BES user community. A group , container, etc, to logicaslly group these users would make administration less of a chore. Ideally, I would hope a policy would be the vehicle to write a rule to "group based logging".

Thanks for any hell or insight you can provide.

---Schnoz
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Old 05-08-2008, 11:14 AM   #4 (permalink)
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Sorry, for the spelling, and foorbar'd typing. If I could type, I'd be dangerous ...

---Schnoz
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Old 05-08-2008, 11:16 AM   #5 (permalink)
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I've been asked to turn this on and had read it doesn't log the actual msg? Can anyone post a sample excerpt of what the log file will look like? Edited of course.
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Old 05-08-2008, 11:20 AM   #6 (permalink)
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Quote:
Originally Posted by schnoz View Post
By grop membership, I mean any logical group mechnism. My cient wants only a subset on BES users to be logged (for legal SEC compliance), and not the entire BES user community.
That's fine. You can certainly do that.
Create an IT Policy (you can copy the existing IT Policy these users have) and enable PIN logging.
Assign that IT Policy to only those individuals you wish to audit.

You can also assign the users to a particular group, and then assign the IT Policy to that group.
Makes it easier for admin purposes.
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Last edited by penguin3107 : 05-08-2008 at 11:22 AM.
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Old 05-08-2008, 11:20 AM   #7 (permalink)
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you can read most messages.
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Old 05-08-2008, 11:20 AM   #8 (permalink)
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Quote:
Originally Posted by jletendre View Post
I've been asked to turn this on and had read it doesn't log the actual msg? Can anyone post a sample excerpt of what the log file will look like? Edited of course.
The actual body of the message is indeed logged.
This is true for both PIN and SMS messages.

I'll post an example of the logs shortly.
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Old 05-08-2008, 11:24 AM   #9 (permalink)
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21:31:16","Tx_Sent","Update","#######"

"USER.71","Email Addy","Incoming","","#######","","Hi how are you i am fine and u r not hahahahaha","2008/05/08 01:59:52","2008/05/07
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Old 05-08-2008, 11:30 AM   #10 (permalink)
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^^^^ Yeah, that's it.
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Old 05-08-2008, 11:36 AM   #11 (permalink)
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Thanks Penguin3107 and KnottyRope!!! I appreciate it!

---Schnoz
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