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Old 05-09-2008, 04:27 PM   #1 (permalink)
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Default Email over WIFI on BES

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I'm my company's bes admin.. I see in the BES config about OTA wifi activation.. the issue is I activated the device on the BES already.. I removed the sim chip and then turned on WIFI, connecting into my corporate WIFI network which has a connection to the BES..

Do I need to enable anything on the BES to allow email processing? I am not getting emails on my 8820..


EDIT: I think I know why it's not working.. my bes is not accessible by the outside world so I need to be on the VPN while on WIFI.. =/

EDIT2: or not.. I rebooted the 8820 and alla the sudden emails started populating over WIFI.. nice!
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Last edited by sniffs : 05-09-2008 at 05:15 PM.
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Old 05-12-2008, 02:30 AM   #2 (permalink)
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Lifted verbatim from the WiFi section of this forum:

Quote:
Originally Posted by cwichura View Post
I think the OP's confusion stems from how Blackberry handles WiFi. The GSM/EDGE indicator will only change to UMA if your mobile operator supports it. In the US, only T-Mobile supports UMA at this time. I am unfamiliar with O2, so don't know if they supports UMA. If they do not, even when you have WiFi available, you will still always see GSM/EDGE displayed in the status bar, as this is what voice and most non-BES/BIS data will use. My suspicion is you only get the 'WiFi Preferred' option when your mobile operator supports UMA, which would suggest that O2 does not since you said you could not find it.

The indicator you want to check is the "WiFi" logo next to the GSM/EDGE indicator. If it is in solid black and white, then your BES/BIS data (meaning E-mail, calendar sync, PIN-to-PIN communications, etc. -- anything that gets routed through the Blackberry server infrastructure) is going over WiFi. If the WiFi indicator is ghosted (e.g., slightly gray) or outright missing (because you turned off WiFi) then your BES/BIS data is going over the cellular network.

The Blackberry attempts to access the BES/BIS infrastructure in the following order of preference:
  1. (Only applies for BES, not BIS.) If the Blackberry is connected via USB to a PC running BB Device Manager, and that PC has connectivity to your organization's BES Router (e.g., an office computer, or a laptop VPN'd into your office), then BB Device Manager will proxy a connection for the Blackberry to the BES Router on port 4101/TCP. (This applies to all Blackberries, even ones without WiFi. In this case, the WiFi indicator logo is meaningless, as the Blackberry is using the USB connection to the PC to route BES data.)
  2. (Only applies for BES, not BIS.) If the Blackberry is connected to a WiFi network, and is able to directly open a connection to your organization's BES Router on 4101/TCP, it will talk directly to your BES router. Note that while this typically applies to WiFi networks operated within an organization's office, this can work also on external WiFi networks if your BES administrator has used IT Policy to push VPN connection properties down to your WiFi-enabled Blackberry.
  3. (Applies to both BES and BIS.) If the Blackberry is connected to a WiFi network, and can open an SSL session on 443/TCP to a server farm hosted by RIM, it will use the SSL session for BES/BIS connectivity. (Typically rcp.us.blackberry.com, rcp.eu.blackberry.com, rcp.ap.blackberry.com, etc., depending on your major geographical region.)
  4. (Applies to both BES and BIS.) If the Blackberry is connected to a WiFi network and has established a UMA session to your mobile operator (assuming yours supports UMA), it will route data to the Blackberry server farm via your mobile carrier's APN.
  5. (Applies to both BES and BIS.) Fall back to the cellular network. (In which case, the WiFi indicator logo will be ghosted.)
Again, this applies to BES/BIS data. For other data, the use of WiFi varies. With the native browser, you can select which browser mode to use. "WiFi Browser" does direct connections from the Blackberry over WiFi. The other browser modes will only route web traffic over WiFi if you carrier supports UMA. For all other data (e.g., 3rd party apps, IM programs, etc.) the use of WiFi for data at this time again primarily relies on your mobile operator supporting UMA. The Blackberry API has been extended to allow apps to request a direct WiFi connection, but few third party apps have been updated to take advantage of the new APIs at this time.
Have yet to test it because the 8120's we are getting in aren't staying on my desk long enough, but if/when i manange to keep one overnight the plan is to activate it via USB and put an ordinary PAYG SIM card in and see if i can get my mail while at home via my WiFi.
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Last edited by DavidAdams : 05-12-2008 at 02:32 AM.
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Old 05-12-2008, 09:23 AM   #3 (permalink)
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I took my sim card out and it wasn't working.. so I put the sim back in and turned off the mobile network and it started working..so me thinks that you NEED a sim card in there, just perhaps not activated to a cell network.
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Old 05-12-2008, 10:47 AM   #4 (permalink)
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My RAZOR will not sync with my PC if there is NO SIM card in it.
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Old 06-04-2008, 09:17 AM   #5 (permalink)
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Quote:
Originally Posted by sniffs View Post
I took my sim card out and it wasn't working.. so I put the sim back in and turned off the mobile network and it started working..so me thinks that you NEED a sim card in there, just perhaps not activated to a cell network.

So does this mean that their BlackBerry will continue to sync through WiFi with the BES if there is no Cell Network coverage.

This would be great as WiFi but horrible coverage indoors.
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Old 06-05-2008, 06:51 AM   #6 (permalink)
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Yes, I have witnessed my 8120 sync on WiFi when AT&T took down the closest tower for upgrades, leaving my phone with only the WiFi indicator.
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