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Old 05-16-2008, 11:10 AM   #1 (permalink)
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I have a user who about once a day has 4 to 5 drafts show up in his mailbox on his pearl. The drafts look like an email was opened and a reply was started then saved. All other mail is going out and coming in just fine and this is the only user experiancing this issue.

I have tried wiping the blackberry and removing the user from BES and that solved it for about 2 to 3 weeks. But know its back.

Does anyone know what is going on here? The bes version i am running is: 4.1.4.15

Thanks for the help
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Old 05-16-2008, 11:13 AM   #2 (permalink)
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Does this user carry their device in their pocket by chance?
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Old 05-16-2008, 11:18 AM   #3 (permalink)
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That was my first though but he says they just appear at random. He notices they appear when his BB is on his desk just sitting there or when he has it at home sitting on his night stand.

As a side note he does have it sync up to his computer when he is in the office.
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Old 05-16-2008, 11:23 AM   #4 (permalink)
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That seems a bit odd. Do you know if the device was exposed to any moisture?

I would try upgrading the OS to see if that helps at all.
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