08-04-2005, 03:26 PM
Join Date: Oct 2004
Location: Jibi's Secret Place
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Not sure how an internal server's DNS entries would matter, though. I'd say this is the firewall configuration, imo. The only thing tied to the BES server is if you are running the database locally and you change the server name. There are no IP addresses kept in any portion of the BES.
If you changed IP subnets, then there will most likely be a different firewall rule set up for that subnet. I'd say that they need to check their rules again to make sure the new subnet is set up with the same permissions and rules as the former subnet, for your purposes.
I'd say that bfrye hit the nail on the head with his last part... change the IP and reboot the server (not just the services) and see if that works. You will want to open BlackBerry Server Configuration, click on the BlackBerry Server tab and click on Validate SRP Key and ID.
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