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Old 05-23-2008, 11:11 AM   #1 (permalink)
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Default read receipts

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is there a way to stop read recieipts from going out when someone reads a email on there blackberry?

cause my users are sending me emails requesting receipts and i don't want trhe receipts sent when i am reading the emails on my blackberry!
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Old 05-23-2008, 11:20 AM   #2 (permalink)
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if you are using BIS, yes

BlackBerry Search Results
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Old 05-23-2008, 11:59 AM   #3 (permalink)
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so there is no way to do it on the BES server?
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Old 05-23-2008, 12:25 PM   #4 (permalink)
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It is not BES that does it, but exchange. Once message reconcile as read with your mailbox it sends it. You can block it in exchange.
http://www.blackberry.com/btsc/searc...200%2062669364
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Old 05-23-2008, 12:29 PM   #5 (permalink)
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I found this workaround but haven't tried it.

This is how you suppress read receipts for all users on a BES 4.1.4.19. Not sure what other versions this is applicable too.

Open the registry and go to
HLKM\software\Research In Motion\ BlackBerry Enterprise Server\ Agents

Create a Dword

Name it
SuppressReadReceipts

Set the value to 2

0 is on
2 is off

Please note this will take effect for all user on the BlackBerry Enterprise Server and cannot be configured on an individual user basis.xxx8221;
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Old 05-23-2008, 12:39 PM   #6 (permalink)
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where did you find this?

Just for my future knowledge!

and thanks i am trying it now!
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Old 05-23-2008, 01:11 PM   #7 (permalink)
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Google is miracle!
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Old 05-23-2008, 01:13 PM   #8 (permalink)
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fyi

Read Receipt [Archive] - PinStack.com
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Old 09-05-2008, 02:37 PM   #9 (permalink)
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Per RIM this applies to BES 4.1.4 and all later versions this registry fix. I just did this in my environment BESX 4.1.5 and it resolved my issue. Thanks
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Old 12-12-2008, 02:09 PM   #10 (permalink)
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I tried the registry fix and the read receipts are still going out.
Does anyone know if this registry fix will work on Blackberry Professional Server version 4.1.4.2? Thanks.
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Old 12-13-2008, 07:02 PM   #11 (permalink)
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Did you restart the bb services?
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Crackberry 9000 (4.6.0.190) New at&t
BES 4.1.6 Exchange 2007 08.01.0240
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Old 12-15-2008, 10:55 AM   #12 (permalink)
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Yes, I restarted the Controller as per the instructions. Any other suggestions? Thanks.
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