BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 05-23-2008, 10:56 AM   #1 (permalink)
New Member
 
Join Date: May 2008
Model: 7520
PIN: N/A
Carrier: Sprint
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Redirector showing Enterprise Server computer

Please Login to Remove!

I am trying to move from BES back to my Redirector. So I uninstalled BES from the computer it was on and installed the newest version of Desktop Manager on my local machine. Every time I start up my Redirector, it is still saying that I am using the computer that the BES was on and I can not receive any emails. I have a 7520 Blackberry if that helps.

Jason
Offline  
Old 05-23-2008, 01:28 PM   #2 (permalink)
New Member
 
Join Date: May 2005
Model: 8820
Carrier: Rogers
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You didn't remove the user from the BES before uninstalling the BES.
The user's mailbox still has the BES name in it, and Redirector thinks the BES is dealing with the user.

Either:
Install BES again, add the user then remove them
OR
Use DBClean to clear the BB info from the user's mailbox. This will clear all BB info from their mailbox, like the BB Auto Signature and filters.
DBClean is technicall only available from Support, but I am sure there are a lot of people that have it somewhere.
Offline  
Old 05-27-2008, 11:21 AM   #3 (permalink)
New Member
 
Join Date: May 2008
Model: 7520
PIN: N/A
Carrier: Sprint
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks! DBClean worked. You rule!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

DELL 725-BBBQ / P82J5 Lamp manufactured by DELL
$154.96
DELL 725-BBBQ / P82J5 Lamp manufactured by DELL pictureOEM BULB with Housing for DELL N8307 Projector with 180 Day Warranty
$173.85
OEM BULB with Housing for DELL N8307 Projector with 180 Day Warranty pictureOEM BULB with Housing for DELL 310-6896 Projector with 180 Day Warranty
$173.85
OEM BULB with Housing for DELL 310-6896 Projector with 180 Day Warranty pictureOEM 02H7CW Dell AVO-CMN1000-002 System Interface POD SIP 520 #ZH
$500.0
OEM 02H7CW Dell AVO-CMN1000-002 System Interface POD SIP 520 #ZH pictureDELL 725-10263 / 331-1310 / KT74N Lamp manufactured by DELL
$216.18
DELL 725-10263 / 331-1310 / KT74N Lamp manufactured by DELL picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.